Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $65,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Career development opportunities
Incentive Bonuses
gratuity
Job Description
JSK Hospitality is one of Northern Indiana's leading hospitality groups, renowned for its rapid growth and strong commitment to excellence in guest service and team development. The company proudly owns and operates premier hotel brands such as Marriott, Hilton, and IHG, managing multiple properties with plans for continual expansion. Recently, JSK Hospitality has broadened its reach by acquiring two hotels in the Kentucky market and two in Mishawaka, reflecting its aggressive growth strategy. This expansion has resulted in a wealth of career opportunities for individuals passionate about hospitality and eager to grow within a company that values its employees. JSK... Show More
Job Requirements
- High school diploma or GED
- 1 to 2 years of experience in event management or related professional area
- 2-year degree from accredited university in relevant field preferred
- Ability to lift and carry objects up to 50 pounds
- Ability to stand, walk and bend for extended periods
- Flexibility to work shifts including weekends, holidays and evenings
- Excellent communication skills
- Strong attention to detail
Job Qualifications
- High school diploma or GED
- 1 to 2 years experience in event management or related professional area
- 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- At least 1 year experience in event management or related professional area
- Strong organizational skills
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks and prioritize effectively
- Knowledge of event planning and execution
- Customer service oriented
Job Duties
- Preparing all event documentation and coordinating with sales, property departments and customer to ensure high-level service throughout pre-event, event and post-event phases
- Handling events of average complexity
- Ensuring seamless turnover from sales to service back to sales
- Recognizing opportunities to maximize revenue through upselling and offering event enhancements
- Managing event logistics and operations
- Greeting customers during the event and handing off to event operations team
- Ensuring adherence to standards, policies and procedures
- Managing billing accuracy and reviewing bills with clients
- Managing group room blocks and meeting space for assigned groups
- Identifying and resolving operational challenges
- Integrating current trends in event management and design
- Acting as liaison between salesperson and customer throughout event process
- Participating in customer site inspections and supporting sales activities
- Soliciting feedback to enhance event planner experience
- Delivering exceptional customer service and encouraging the same from employees
- Coordinating and communicating event details verbally and in writing
- Following up with customer post-event
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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