Hotel Assistant Manager - One Dalton Street, Boston

Lynn, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k plan

employee travel program

Competitive salaries

Educational Assistance Program

Life insurance

Paid Time Off

Employee Meals

Job Description

Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company dedicated to providing exceptional guest experiences through a commitment to genuine service and world-class employee culture. With a reputation built on excellence, Four Seasons is powered by passionate individuals who strive to elevate themselves and others by fostering an environment of respect and collaboration. The company places a strong emphasis on creating lasting impressions for its guests, residents, and partners by treating everyone as they would want to be treated, ensuring that every interaction is meaningful and memorable.

Located in the heart of Boston's Back Bay, Four ... Show More

Job Requirements

Must already be legally permitted to work in the United States
College degree in hospitality preferred
2-3 years luxury hotel supervisory experience
Computer literate
Superior guest service and salesmanship skills
Excellent analytical and organizational skills
Detail oriented focus
Proven leader
Strong managerial and supervisory skills
Experience with computers and knowledge of key front office PMS
Reading, writing and oral proficiency in the English language

Job Qualifications

College degree in hospitality preferred
2-3 years luxury hotel supervisory experience
Computer literate
Superior guest service and salesmanship skills
Excellent analytical and organizational skills
Detail oriented focus
Proven leader
Strong managerial and supervisory skills
Experience with computers and knowledge of key front office PMS
Reading, writing and oral proficiency in the English language

Job Duties

Manages the staff at the front office including front desk, guest services and concierge
Interviews, trains and schedules staff
Conducts performance evaluations and disciplines staff when needed
Coordinates arrivals, departures and billing requirements with sales and catering department
Blocks rooms for arrivals and ensures any discrepancies are resolved
Reviews daily arrivals to ensure proper handling of special attention guests, return guests and groups
Monitors and assesses revenue opportunities for the hotel, maximizes red date conversion and keeps team on track to meet upsell goal

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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