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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $70,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a renowned integrated entertainment company that has firmly established itself as a leader in sports content, casino gaming experiences, and online sports betting across North America. With 43 dynamic destinations and the innovative theScore Bet Sportsbook and Casino, PENN provides a diverse range of entertainment options that captivate millions of guests annually. The company is deeply committed to creating a vibrant, inclusive culture that promotes diversity, sustainability, and career growth for its team members. As part of PENN Entertainment, employees are empowered to expand their possibilities through comprehensive support, wellness programs, and a competitive total rewards package... Show More
Job Requirements
- bachelor's degree in hospitality management or related field preferred
- 2-4 years of hotel supervisory or management experience
- strong knowledge of front office systems and property management software
- excellent leadership and communication skills
- ability to work flexible hours including nights, weekends, and holidays
- strong problem-solving and decision-making abilities
- ability to stand and walk for extended periods
- ability to lift up to 25 pounds occasionally
Job Qualifications
- bachelor's degree in hospitality management or related field preferred
- 2-4 years of hotel supervisory or management experience
- strong knowledge of front office systems and property management software
- excellent leadership and communication skills
- ability to work flexible hours including nights, weekends, and holidays
- strong problem-solving and decision-making abilities
- ability to stand and walk for extended periods
- ability to lift up to 25 pounds occasionally
Job Duties
- assist in managing daily hotel operations including front desk, housekeeping, and guest services
- ensure exceptional guest service standards are maintained at all times
- address and resolve guest complaints promptly and professionally
- monitor occupancy levels, room inventory, and rate strategies
- support revenue management and cost-control initiatives
- supervise, coach, and develop team members
- assist with scheduling and payroll oversight
- ensure compliance with brand standards, safety regulations, and company policies
- conduct daily property walks to ensure cleanliness and operational readiness
- support audit processes and financial reporting as needed
- assist with hiring, training, and performance management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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