Four Seasons

Hotel Assistant Manager

Job Overview

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Work Schedule

Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Employee wellness programs
potential for career advancement

Job Description

Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company powered by a collective of passionate and dedicated individuals who strive to deliver exceptional experiences. Renowned for its commitment to combining luxury with genuine care, Four Seasons emphasizes fostering a company culture based on respect, recognition, and connection. The organization aims to create lasting impressions for guests, residents, and partners around the world through world-class service that reflects its core value of treating others as one would wish to be treated. This culture enables employees to reach new heights and deliver unparalleled hospitality experiences.

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Job Requirements

  • high school diploma or equivalent
  • previous experience in hospitality or front desk environment
  • ability to work overnight shifts
  • strong problem-solving skills
  • excellent verbal and written communication
  • ability to work well in a team
  • commitment to delivering exceptional guest service

Job Qualifications

  • high school diploma or equivalent
  • experience in hospitality or guest services preferred
  • strong leadership and supervisory skills
  • excellent communication and interpersonal skills
  • ability to multitask and handle high-pressure situations
  • proficiency in front desk management systems
  • customer service oriented attitude

Job Duties

  • oversee front desk operations during overnight shift
  • supervise front desk staff and coordinate with other departments
  • respond to a wide range of guest requests promptly and accurately
  • assess guest needs and provide personalized service
  • ensure compliance with company standards and guest service protocols
  • address and resolve guest concerns effectively
  • maintain a tranquil and welcoming environment consistent with Four Seasons standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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