Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $76,220.00
Work Schedule
Flexible
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Pet insurance
Life insurance
Short term disability insurance
Paid holidays
Paid sick time
Paid vacation time
401k Retirement Plan
Training and development opportunities
Education reimbursement programs
Complimentary employee meals
complimentary room nights
Job Description
Four Seasons Hotels and Resorts is a world-renowned luxury hospitality company known for its exceptional service and commitment to creating memorable guest experiences. Founded in 1960, Four Seasons has grown into one of the most prestigious hotel brands globally, operating more than 100 locations across major cities and resort destinations worldwide. The company prides itself on maintaining a culture of excellence, fostering teamwork, and delivering unparalleled luxury with genuine warmth and care. At Four Seasons, the employees are the core strength, being nurtured through an inclusive, supportive, and dynamic work environment that encourages growth, creativity, and personal development.
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Job Requirements
- Must already be legally permitted to work in the United States
- Two years of food service or related experience in a luxury atmosphere
- Ability to accurately process cash and credit card transactions
- Proficient in English speaking, reading, and writing
- Strong knowledge of the Washington DC area
- Two to three years of previous Rooms Division experience
- Flexible with schedule including weekdays, weekends, holidays, overtime, and overnight shifts
Job Qualifications
- Two to three years of previous Rooms Division experience
- Two years of food service or related work in a luxury atmosphere
- Proficient in English speaking, reading, and writing
- Strong knowledge of the Washington DC area
- Ability to accurately process cash and credit card transactions
- Eye for detail and organization
- Ability to work flexible schedules including weekdays, weekends, holidays, overtime, and overnight shifts
- Multilingual abilities are a plus
Job Duties
- Oversee Front Desk operations and act as manager on duty in absence of senior managers
- Welcome and register hotel guests, explaining accommodations and establishing payment methods
- Manage guest check-out processes, prepare and explain bills
- Respond promptly to a wide variety of guest requests, accurately assessing needs and adding personalized recommendations
- Ensure compliance with Four Seasons policies while maximizing guest satisfaction
- Direct and supervise Front Desk staff, providing guidance and support
- Maintain organization and accuracy in financial transactions including cash and credit card processing
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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