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Hotel Assistant General Manager - Hampton Inn Windsor
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
weekly pay
Paid vacation
sick days
Holidays
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Travel Discounts
Career growth opportunities
Job Description
The Hampton Inn Windsor, part of the Hampton Inn by Hilton brand, is a welcoming hotel located conveniently off I-91 and just five minutes from Bradley International Airport via a complimentary shuttle service. With 110 comfortable guest rooms, this property offers guests easy access to many local attractions such as the New England Air Museum, only five miles away, Six Flags New England, Springfield, The Mark Twain House & Museum, and the Naismith Memorial Basketball Hall of Fame. Situated in Hartford, the Hampton Inn Windsor stands out as a preferred destination for travelers seeking comfort, convenience, and exemplary service.
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Job Requirements
- Two years related management experience, and hotel brand knowledge
- Extensive experience with rooms, housekeeping and food and beverage
- Working knowledge of hotel operations including security and safety programs, personnel relations, quality assurance programs, long range planning
- Bachelor's degree in hotel management, business, or related field or equivalent combination of education and experience
- Expertise in standard hotel management systems
- Hands-on leadership
- Valid Driver's License
Job Qualifications
- Bachelor's degree in hotel management, business, or related field
- Extensive experience in rooms, housekeeping, and food and beverage
- Expertise in standard hotel management systems
- Strong hands-on leadership skills
- Ability to foster a positive work environment and resolve conflicts
- Knowledge of security and safety programs, personnel relations, quality assurance, and long-range planning
- Excellent communication and interpersonal skills
Job Duties
- Oversee the facility operations in the absence of the General Manager including guest services, housekeeping, maintenance, sales, food and beverage and human resources
- Manage the front office operations and supervising directly the front desk and food and beverage staff
- Resolve guest concerns while maintaining high franchise Guest Service scores
- Foster a positive, cooperative work environment between staff and management
- Interview, hire, train employees, appraise performance, reward and coach employees
- Plan, assign, direct work, address complaints and resolve concerns
- Perform administrative tasks such as reporting, inventories, accounting processes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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