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Hotel Assistant General Manager at Springhill Suites Marriott Fort Wayne, IN
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Development Programs
Employee Discounts
flexible schedule
Job Description
Springhill Suites Marriott is a renowned hotel brand known for its commitment to quality service and exceptional hospitality. Part of the global Marriott International family, Springhill Suites caters to both business and leisure travelers, offering spacious suites with modern amenities designed to enhance guest comfort and satisfaction. Based in Fort Wayne, IN, this particular Springhill Suites is part of Marriott's expansive portfolio that prioritizes guest experiences and employee growth. The company has a robust culture of internal promotion, with over half of its general managers rising from within its own ranks, showcasing its dedication to developing talent from the ground... Show More
Job Requirements
- Must pass background screen to qualify
- Previous hotel management or supervisory experience
- Ability to lead and motivate a diverse team
- Strong communication and interpersonal skills
- Proficiency in operational planning and team coordination
- Flexibility to address various operational challenges
- Commitment to upholding company standards and guest satisfaction
Job Qualifications
- Hotel experience
- Front desk experience preferred
- Excellent customer service skills
- Strong business mindset
- Aptitude in decision-making and problem-solving
- Ability to multi-task and work well under pressure
- Outstanding leadership skills
- Attention to detail
Job Duties
- Assist General Manager in supervising work at all levels including front desk, breakfast staff, and housekeeping staff
- Set clear objectives and allocate responsibilities to achieve efficient operations
- Communicate with guests to welcome them, address complaints, and provide information
- Assist in managing maintenance issues, staff or equipment shortages, and renovations
- Regularly inspect facilities to ensure compliance with health and safety standards
- Guide employees to work as a cooperative and effective team
- Foster a climate of cooperation and set examples through leadership
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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