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Hotel Assistant General Manager at Marriott International Tallahassee, FL
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
short-term disability
long-term disability
Paid Time Off
Paid holidays
Tuition Assistance
competitive compensation
401K Savings Plan
associate referral program
Training and Development
Fundraising matching funds
volunteer opportunities
Chaplain services
Hotel rate discounts
Job Description
Marriott International is a globally recognized leader in the hospitality industry, known for its dedication to providing exceptional guest experiences and maintaining high standards of service across its extensive portfolio of hotels and resorts. With a strong commitment to quality, innovation, and community involvement, Marriott has established itself as a premier brand that guests trust and employees are proud to represent. The company operates with a focus on fostering a positive work environment that supports career growth, employee wellbeing, and inclusive culture. Marriott's presence in Tallahassee, FL, offers a dynamic setting for professionals seeking to advance their careers in hotel... Show More
Job Requirements
- Experience with major hotel brands
- Skills and experience leading teams in guest service delivery
- Ability to implement company procedures on cost control and inventory
- Ensure hotel policies and brand standards are followed
- Ability to interact effectively with diverse backgrounds
- Maintain professionalism and responsibility
- Attention to detail
- Communication and problem-solving skills
- Develop leadership qualities in staff
- Maintain positive relationships with stakeholders
- Ability to work under pressure
- Excel in fast-paced environments
- Strong listening skills
- Attentive, friendly, and courteous
Job Qualifications
- Experience with major hotel brands such as Marriott, Hilton, or Hyatt
- Strong leadership skills to deliver exceptional guest service
- Knowledge of cost control and inventory management procedures
- Ability to enforce hotel policies and brand standards consistently
- Excellent interpersonal skills to interact with diverse backgrounds
- High level of professionalism, trust and responsibility
- Exceptional attention to detail
- Strong written and oral communication skills
- Leadership development abilities
- Relationship-building skills with management, owners, vendors, and clients
- Ability to work under pressure and multitask
- Strong listening and problem-solving skills
- Friendly and courteous demeanor
Job Duties
- Assist with overall performance of property operations including guest satisfaction, brand quality assurance, budget, labor and associate satisfaction
- Train associates on brand and company standards to maximize revenue and reinforce service culture
- Supervise associates with positive engagement to deliver high level of service and guest satisfaction
- Maintain compliance and update on new brand and company initiatives
- Inspect and oversee safety and security standards in all operations
- Collaborate with corporate teams in Human Resources, Accounting, Revenue Management, and Sales to meet goals
- Fill in positions throughout hotel operations as needed
- Complete administrative accounting processes and reporting
- Oversee cash management policies
- Participate in weekly and monthly meetings at hotel and corporate levels
- Oversee day-to-day operations in absence of General Manager
- Assist in hiring, training, and onboarding employees
- Conduct performance reviews and provide feedback
- Create employee schedules ensuring adequate staffing
- Document and report guest and associate incidents
- Embody company guiding principles
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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