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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,000.00 - $55,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) retirement plan
Paid sick time
Employee assistance program
Job Description
NCG Hospitality, an award-winning and family-owned third generation business, is a prominent leader in the ownership, development, and operations of over 30 premier hospitality properties. Recognized as a 2025 USA Today Top Workplace Winner, NCG Hospitality fosters a positive, team-oriented culture that values genuine customer engagement and the contributions of its team members. The company invests extensively in career development, offering essential tools, resources, and mentorship that empower employees to succeed professionally and personally.
The Home2 Suites Fort Collins, managed by NCG Hospitality, is now hiring a Hotel Assistant General Manager. This role is integral to maintaining the hotel's r... Show More
The Home2 Suites Fort Collins, managed by NCG Hospitality, is now hiring a Hotel Assistant General Manager. This role is integral to maintaining the hotel's r... Show More
Job Requirements
- High school diploma or equivalent
- minimum three years of relevant hotel experience
- at least two years in a hospitality management role
- proficiency in basic accounting and front office software
- strong communication and interpersonal skills
- ability to lead and motivate a team
- availability to work flexible hours including weekends and holidays
Job Qualifications
- At least three years of related hotel experience
- minimum of two years in hospitality management
- strong organizational skills and attention to detail
- ability to handle pressure with poise
- strong leadership skills and professional image
- excellent customer service and complaint resolution skills
- ability to work effectively in a fast-paced environment
Job Duties
- Lead front office operations with a focus on exceptional guest service
- supervise hiring, training, scheduling, and performance management of front desk team
- maintain regular contact with in-house guests and community clients to foster loyalty
- uphold safety procedures and standards for guests and team members
- address guest concerns promptly to ensure service quality
- maximize revenue and occupancy through room sales, upselling, and reservations
- assist with accounting functions including billing, reporting, and financial reconciliation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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