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Hotel Assistant General Manager
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $47,000.00 - $51,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Matching 401k
Paid Time Off
Professional training
Corporate support
Job Description
SREE Hotels LLC is a dynamic and rapidly expanding property management company that operates 24 brand-name hotels across key markets in the Southeastern United States, including cities such as Charlotte, Raleigh, Columbia, Cincinnati, and Myrtle Beach. Known for its commitment to excellence in hospitality, SREE Hotels LLC manages a diverse portfolio featuring esteemed brands like Marriott, Hilton, and IHG. Their corporate office is based in the scenic Ballantyne area of Charlotte, North Carolina, providing convenient access to major highways and airports. This strategic location supports their operational efficiency and expands possibilities for their associates.
The company prides itself o... Show More
The company prides itself o... Show More
Job Requirements
- At least 3 years of hotel supervisory or management experience
- Marriott Brand experience preferred
- knowledge of property management systems
- ability to lead and train staff effectively
- flexibility to work varying hours
- strong problem-solving skills
- excellent interpersonal and communication skills
- attention to detail
- physical ability to stand and walk for long periods
- fluency in English
Job Qualifications
- At least 3 years of hotel supervisory or management experience required
- Marriott Brand experience strongly preferred
- full operational knowledge of property management system
- must be a positive role model for staff and co-workers with ability to identify and resolve problems timely
- must be flexible in work hours to accommodate last minute changes in scheduling
- must be able to change tasks and adjust energy level needed to accommodate a fast paced environment
- must have strong interpersonal skills to engage and interact with associates and guests
- must be detail oriented in supervising staff, inspection of facilities and completing assignments
Job Duties
- Provide vision for the staff by promoting company and brand standards
- interview, hire and onboard new staff to meet the highest levels of guest service
- ensure new associates participate in new-hire orientation and make sure all associates receive proper job-related training as well as participate in all required ongoing training requirements
- schedule staff for appropriate levels of service that drive guest satisfaction yet maintain profitability
- fill in whatever capacity is needed when staffing levels are limited due to unexpected surges in occupancy, inclement weather, call outs or any other unforeseen reason
- coach and mentor staff to facilitate high associate satisfaction
- process daily deposits and make collection calls to customers with direct billing approval
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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