Courtyard & Residence Inn - Raleigh/Brier Creek logo

Hotel Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $47,000.00 - $51,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401K Matching
Paid Time Off
Professional Development
Employee assistance program

Job Description

SREE Hotels LLC is a rapidly expanding property management company that operates in the Southeast region of the United States. Established with a vision to provide quality hospitality services, SREE Hotels has grown its portfolio to include 24 well-known hotels in key markets such as Charlotte, Raleigh, Columbia, Cincinnati, and Myrtle Beach. Specializing in managing prestigious hotel brands like Marriott, Hilton, and IHG, the company is known for its commitment to excellence, professional development, and corporate support. The Corporate Office, located in the Ballantyne area of Charlotte, North Carolina, offers strategic advantages such as easy access to major highways and... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum 3 years of hotel supervisory or management experience
  • Experience with Marriott brand preferred
  • Comprehensive knowledge of property management systems
  • Ability to work flexible hours including weekends and holidays
  • Strong communication and leadership skills
  • Physical ability to stand and walk for long periods
  • Fluency in English including speaking, reading, and writing
  • Ability to perform various job duties as business needs arise

Job Qualifications

  • At least 3 years of hotel supervisory or management experience
  • Marriott brand experience strongly preferred
  • Full operational knowledge of property management system
  • Positive role model with problem-solving abilities
  • Flexible work hours to accommodate scheduling changes
  • Ability to adjust energy level in a fast-paced environment
  • Strong interpersonal skills for engaging associates and guests
  • Detail oriented in supervising staff and completing assignments

Job Duties

  • Provide vision for the staff by promoting company and brand standards
  • Interview, hire and onboard new staff to meet the highest levels of guest service
  • Ensure new associates participate in new-hire orientation and receive proper job-related training
  • Schedule staff to maintain guest satisfaction and profitability
  • Fill in when staffing levels are limited due to unforeseen reasons
  • Coach and mentor staff to enhance associate satisfaction
  • Process daily deposits and make collection calls to customers
  • Identify and take action to drive incremental revenue through yield management
  • Conduct inspections of the facility and ensure timely maintenance
  • Review audit reports for accuracy and investigate irregularities
  • Provide feedback to staff about survey scores, financial goals, and operational issues
  • Interact with guests to resolve complaints satisfactorily

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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