Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $37,100.00 - $61,100.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Daly Seven Inc. is a reputable hospitality company known for its commitment to delivering exceptional lodging experiences while maintaining high standards of service and operational excellence. As a part of the hospitality industry, Daly Seven Inc. manages hotels that provide guests with a welcoming and comfortable environment, catering to various travel needs from leisure to business. The company emphasizes a strong team culture that fosters collaboration, continuous learning, and leadership development. With a focus on guest satisfaction and efficient hotel operations, Daly Seven Inc. strives to ensure every stay is memorable and meets the expectations of its diverse clientele.
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Job Requirements
- High school diploma or equivalent
- minimum of 2 years’ experience in hotel management or supervisory roles
- ability to work flexible hours including nights, weekends, and holidays
- strong leadership and interpersonal communication skills
- knowledge of hotel operations and guest service standards
- proficiency in relevant software systems
- ability to handle emergency situations remotely
- commitment to uphold company policies and standards
- capacity to work under pressure and manage multiple tasks
Job Qualifications
- High school diploma or equivalent
- prior experience in hotel management or supervisory role
- strong leadership and communication skills
- proficiency in hotel management software
- excellent customer service skills
- ability to work flexible hours including nights, weekends, and holidays
- knowledge of safety and compliance standards
- ability to train and motivate staff
- teamwork and collaboration skills
- problem-solving and decision-making abilities
Job Duties
- Directly supervise, lead, and train the front desk staff in collaboration with the General Manager
- foster a positive work environment and promote teamwork and collaboration
- provide excellent customer service and address guest concerns
- work daily shifts on the front desk during periods of slow business and while desk clerks are on breaks
- monitor desk clerk performance and work alongside the General Manager to conduct disciplinary actions if needed
- lead staff meetings and brand training with front desk clerks
- serve as the main contact during call-outs and fill-in for shifts as needed
- be available by phone in case of emergency when not on property
- drive revenue and collaborate with the Director of Sales as needed
- attend at least two revenue calls per month
- assist with the management of group bookings
- compute timecards daily, reconcile housekeeping reports, maintain room inventories, and complete Daily Payroll Report if requested by the General Manager
- complete Daily Business Reports, review audit, count money, and make deposits in General Managers absence
- run Direct Bill Statements and mail on a weekly basis
- enter payments as received
- assist in recruiting, training, and supervising hotel employees
- assist other hotel departments when needed
- inspect 25 percent of guest rooms monthly for General Managers inspection
- monitor onsite safety measures and team safety meetings
- train under and assist General Manager in all property operations and act for General Manager in his/her absence
- complete Daly Seven Inc. and/or Franchise Company training as required
- ensure Daly Seven Inc. policies and Franchise standards are consistently met and documented
- perform any other duties as assigned by General Manager
OysterLink helps hospitality teams hire in one place.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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