Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,000.00 - $55,000.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Paid Time Off
Leadership and mentorship programs
401(k) retirement plan
Referral Bonus
Job Description
Home2 Suites Fort Collins is a distinguished hotel managed by NCG Hospitality, an award-winning and family-owned third-generation business that stands at the forefront of ownership, development, and operations of over 30 premier hospitality properties. NCG Hospitality places a high value on genuine customer engagement and fosters a positive, team-oriented culture where contributions are genuinely recognized and celebrated. Their dedication extends beyond just the operational aspect of hospitality; they invest heavily in each team member’s career development by providing the essential tools, resources, and mentorship that empower success and encourage professional growth. This commitment makes them a 2025 USA Today Top... Show More
Job Requirements
- High school diploma or equivalent
- Three years of related work experience in hotels
- At least two years in a hospitality management position
- Strong organizational skills
- Ability to handle pressure with poise and finesse
- Excellent leadership abilities
- Strong customer service skills
- Ability to work in a fast-paced environment
Job Qualifications
- Three years of related work experience in hotels
- At least two years in a hospitality management position
- Strong organizational skills and attention to detail
- Ability to handle pressure with poise and finesse
- Strong leadership and a professional image
- Strong customer service skills to include problem-solving and complaint resolution
- Ability to work in a fast-paced setting
Job Duties
- Provide exceptional guest service while setting high service standards for the front desk team to follow
- Maintain regular contact with in-house guests and community clients to foster loyalty and satisfaction
- Supervise team, including hiring, training, scheduling, and performance management
- Cultivate a supportive, inclusive, and engaging work environment where team members can thrive
- Ensure the safety of guests and team members by upholding all safety procedures and standards
- Support service quality by addressing guest concerns and initiating prompt, effective solutions
- Maximize revenue and occupancy through accurate room sales, upselling, and future reservation practices
Find restaurant and hotel jobs on OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: