Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $45,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Matching 401k
competitive pay
Paid Time Off
Professional training
Job Description
SREE Hotels LLC is a reputable hospitality company dedicated to providing outstanding experiences through its well-managed properties. Among its distinguished portfolio, SpringHill Suites by Marriott in Downtown Columbia stands out as a premier hotel offering guests exceptional comfort and modern amenities. Known for its commitment to service excellence and maintaining the highest industry standards, this hotel attracts a diverse clientele ranging from business travelers to families seeking leisure accommodations. SREE Hotels LLC prides itself on fostering a supportive and dynamic work environment that encourages professional growth, teamwork, and innovation.
The Assistant General Manager role at SpringHill Suites by Marrio... Show More
The Assistant General Manager role at SpringHill Suites by Marrio... Show More
Job Requirements
- Education or equivalent work experience in hospitality or related field
- Experience in hotel supervisory or management roles for a minimum of 3 years
- Knowledge of Marriott brand standards preferred
- Ability to work flexible hours and adapt to changing schedules
- Strong communication and leadership skills
- Proficiency with property management systems
- Physical ability to walk, stand for extended periods, and quickly maneuver throughout the hotel
- Fluency in English with effective speaking, reading, and writing skills
- Commitment to excellent guest service and problem resolution
Job Qualifications
- At least 3 years of hotel supervisory or management experience
- Marriott Brand experience strongly preferred
- Full operational knowledge of property management system
- Positive role model for staff and co-workers
- Flexible in work hours to accommodate last minute scheduling changes
- Ability to adjust energy level to fast paced environment
- Strong interpersonal skills to engage associates and guests
- Detail oriented in supervising staff, facility inspection, and completing assignments
Job Duties
- Provide vision for the staff by promoting company and brand standards
- Interview, hire and onboard new staff to meet the highest levels of guest service
- Ensure new associates participate in new-hire orientation and proper job-related training as well as ongoing training requirements
- Schedule staff for appropriate levels of service that drive guest satisfaction yet maintain profitability
- Fill in whatever capacity is needed during unexpected surges in occupancy or other staffing shortages
- Coach and mentor staff to facilitate high associate satisfaction
- Process daily deposits and make collection calls to customers with direct billing approval
- Identify and take action to drive incremental revenue during high demand times through yield management
- Conduct daily and weekly facility inspections and address cleanliness and maintenance issues
- Review daily audit reports for accuracy and investigate any irregularities
- Provide feedback to staff during meetings about guest survey scores, associate survey scores, financial goals/budgets, and operational issues
- Interact with guests to resolve complaints to their satisfaction
OysterLink connects hospitality employers and applicants.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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