Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,000.00 - $55,000.00
Work Schedule
Standard Hours
Benefits
Career Development
Leadership and mentorship programs
Educational Reimbursement
worldwide hotel discounts
Bonuses
paid volunteer hours
Medical insurance
Dental Insurance
Vision Insurance
Paid sick time
Paid Time Off
Virtual telehealth access
Health and fitness reimbursement
Same-day pay options
Referral Bonus
401(k) retirement plan
Health savings account
structured bonus program
Job Description
Home2 Suites Fort Collins is a part of NCG Hospitality, a family-owned, third generation business recognized as a leader in the ownership, development, and operations of over 30 esteemed hospitality properties. Celebrated as a 2025 USA Today Top Workplace Winner, NCG Hospitality prides itself on fostering genuine customer engagement alongside a positive, team-oriented work culture. By creating supportive environments where contributions are valued and individual growth is encouraged, the company invests in its team members through tools, resources, and mentorship, enabling them to succeed and thrive in their careers.
The Hotel Assistant General Manager role at Home2 Suites Fort C... Show More
The Hotel Assistant General Manager role at Home2 Suites Fort C... Show More
Job Requirements
- Three years of related work experience in hotels
- At least two years in a hospitality management position
- Strong organizational skills and attention to detail
- Ability to handle pressure with poise and finesse
- Strong leadership and a professional image
- Strong customer service skills to include problem-solving and complaint resolution
- Ability to work in a fast-paced setting
Job Qualifications
- Three years of related work experience in hotels
- At least two years in a hospitality management position
- Strong organizational skills and attention to detail
- Ability to handle pressure with poise and finesse
- Strong leadership and a professional image
- Strong customer service skills to include problem-solving and complaint resolution
- Ability to work in a fast-paced setting
Job Duties
- Provide exceptional guest service while setting high service standards for the front desk team to follow
- Maintain regular contact with in-house guests and community clients to foster loyalty and satisfaction
- Supervise team, including hiring, training, scheduling, and performance management
- Cultivate a supportive, inclusive, and engaging work environment where team members can thrive
- Ensure the safety of guests and team members by upholding all safety procedures and standards
- Support service quality by addressing guest concerns and initiating prompt, effective solutions
- Maximize revenue and occupancy through accurate room sales, upselling, and future reservation practices
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Find restaurant and hotel jobs on OysterLink.
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