Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $95,000.00
Work Schedule
Standard Hours
Benefits
People-first culture
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401(k)
leadership development program
Job Description
Lodging Dynamics Hospitality Group is a respected national hospitality management company with over 30 years of experience serving the hospitality industry. Operating a diverse portfolio of hotels under renowned brand names such as Marriott and Hilton across multiple states, Lodging Dynamics is committed to excellence in hotel operations and guest experience. The company’s mission, "Make Money and Do Good," drives every aspect of its work by focusing on elevating human dignity through outstanding service and opportunities for employees, guests, and investors alike. Lodging Dynamics prides itself on fostering a people-first culture that values professional growth and development for its workforce.
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Job Requirements
- 2-year or 4-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- Minimum of 3 years hotel management experience in guest services, front desk, or related hotel professional area
- Excellent interpersonal skills including verbal and written communication skills
- Ability to take on leadership roles
- Proactive nature and highly skilled at multitasking and conflict resolution
- Ability to work well in team environment and present a professional demeanor
Job Qualifications
- 2-year or 4-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- A minimum of 3 years hotel management experience in guest services, front desk, or related hotel professional area
- Excellent interpersonal skills including excellent verbal and written communication skills
- Ability to take on leadership roles
- Proactive, highly skilled at multitasking and conflict resolution
- Ability to work well in team environment and present a professional demeanor
Job Duties
- Oversee daily operations within the hotel, managing and leading all departments
- Ensure orientations for new team members are thorough and completed in a timely fashion
- Ensure all team members meet or exceed all hospitality requirements
- Lead specific teams while assisting with meeting or exceeding property goals including optimal guest satisfaction
- Interview, hire, train, conduct performance evaluations, resolve problems, provide open communication and enforce progressive discipline when required
- Train, direct the work of, and resolve issues/problems of the Front Desk and Food and Beverage team members to ensure a quality operation
- Contact the appropriate individual or department as necessary to resolve guest calls, requests or problems
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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