Kimpton Hotels & Restaurants logo

Hotel Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $43,900.00 - $72,300.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development

Job Description

Kimpton Hotels & Restaurants is a renowned boutique hotel company founded in San Francisco in 1981 by Bill Kimpton, who envisioned creating hospitality experiences that foster heartfelt and genuine human connections. Unlike the impersonal and generic hospitality often seen in the industry, Kimpton's mission is to establish environments where employees and guests alike can connect from the heart, making every interaction meaningful and personalized. This approach has set a new standard for boutique hotels and is the foundation on which the company continues to build its culture and guest experiences.

The company embraces a lively and entrepreneurial spirit characterized b... Show More

Job Requirements

  • 3+ years management experience in hospitality
  • Bachelor’s degree preferred
  • Ability to diplomatically deal with difficult situations and people while exhibiting a consistent level of integrity
  • Experience with Opera and Microsoft Office Suite is preferred
  • A genuine passion for guest service
  • Outstanding organizational abilities and skill for taking initiative, problem-solving, multi-tasking, and prioritizing
  • Flexible schedule able to work evenings, weekends and holidays

Job Qualifications

  • 3+ years management experience in hospitality
  • Bachelor’s degree preferred
  • Ability to diplomatically deal with difficult situations and people while exhibiting a consistent level of integrity
  • Experience with Opera and Microsoft Office Suite is preferred
  • A genuine passion for guest service
  • Outstanding organizational abilities and skill for taking initiative, problem-solving, multi-tasking, and prioritizing
  • Flexible schedule able to work evenings, weekends and holidays

Job Duties

  • Assist General Manager in directing and leading all hotel operations ensuring and setting a high level of guest service
  • Support with managing the financial expenses of hotel operations ensuring that all expenses stay within budget
  • Identify capital needs and support maintenance of the overall condition of the hotel
  • Build and innovate guest satisfaction programs for housekeeping and front desk
  • Assist with reservations and guest inquiries when needed
  • Review team schedules and at times lead all aspects of hotel departments such as Security, Engineering, Reservations as well as monitor and maintain property interfaces
  • Lead, train, and develop a team of high performing hotel department managers
  • Work closely with Restaurants and Bars, Catering, Sales, and Banquets to ensure that all guest needs are met

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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