Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,000.00 - $55,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid sick time
Paid Time Off
Educational Reimbursement
401(k) retirement plan
Job Description
Home2 Suites Fort Collins is a part of NCG Hospitality, a family-owned, third-generation business renowned for excellence in managing premier hospitality properties. With over 30 properties under its wing, NCG Hospitality has fostered a reputation for delivering high-quality guest experiences through a culture centered on genuine customer engagement, teamwork, and positive work environments. Awarded as a 2025 USA Today Top Workplace Winner, the company invests deeply in its employees' career growth, offering mentorship, resources, and tools to support professional development. This commitment to fostering a supportive and thriving workplace makes Home2 Suites Fort Collins an excellent choice for hospitality professionals... Show More
Job Requirements
- Minimum high school diploma or equivalent
- Three years of related work experience in hotels
- Two years in a hospitality management position
- Proven leadership abilities
- Excellent communication skills
- Ability to work flexible hours including weekends and holidays
- Strong organizational and multitasking skills
Job Qualifications
- Minimum three years of related work experience in hotels
- At least two years in a hospitality management position
- Strong organizational skills and attention to detail
- Ability to handle pressure with poise and finesse
- Strong leadership and a professional image
- Strong customer service skills including problem-solving and complaint resolution
- Ability to work in a fast-paced setting
Job Duties
- Provide exceptional guest service while setting high service standards for the front desk team to follow
- Maintain regular contact with in-house guests and community clients to foster loyalty and satisfaction
- Supervise team including hiring, training, scheduling, and performance management
- Cultivate a supportive, inclusive, and engaging work environment where team members can thrive
- Ensure the safety of guests and team members by upholding all safety procedures and standards
- Support service quality by addressing guest concerns and initiating prompt, effective solutions
- Maximize revenue and occupancy through accurate room sales, upselling, and future reservation practices
- Assist with accounting functions including billing, reporting, and financial reconciliation
- Monitor and support procedures related to inventory, key control, and monetary handling
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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