Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,300.00 - $71,300.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Flexible work schedule
Job Description
Kimpton Hotels & Restaurants is a renowned boutique hotel brand recognized for its unique approach to hospitality. Founded in 1981 with a spirited San Francisco entrepreneurial mindset, Kimpton stands apart by rejecting impersonal and generic service that makes people feel disconnected. The brand focuses on heartfelt, genuine human connections, and fosters a work environment where employees can be their authentic selves. This philosophy has established Kimpton as a leader in delivering personalized guest experiences while cultivating a supportive and empowering culture among its workforce. Its hotels combine a quirky and innovative culture with high service standards, creating engaging and memorable... Show More
Job Requirements
- 3+ years management experience in hospitality or similar industry
- bachelor’s degree preferred
- food handler and alcohol awareness certification
- flexible schedule able to work evenings weekends and holidays
- experience with Opera and Microsoft Office Suite Merlin Kipsu Hotsos is helpful
- ability to diplomatically take care of difficult situations and people
- excellent skills in budgeting expense management inventory payroll labor costing staffing marketing owner relations and PL management
Job Qualifications
- 3+ years management experience in hospitality or similar industry
- bachelor’s degree preferred
- ability to diplomatically take care of difficult situations and people while exhibiting a consistent level of integrity
- experience with Opera and Microsoft Office Suite Merlin Kipsu Hotsos is helpful
- flexible schedule able to work evenings weekends and holidays
- food handler and alcohol awareness certification
- excellent skills in budgeting expense management inventory payroll labor costing staffing marketing owner relations and PL management
- able to interpret a variety of instructions and regularly exercise independent judgement and discretion about matters of significance
- proven systems knowledge and experience with Avero/Aloha Micros and ADP/eTime payroll or combination of these systems
Job Duties
- lead a flock of hardworking Front Office department that seek to provide extraordinary guest experiences while performing within financial guidelines
- assist General Manager in directing and leading all hotel operations ensuring and setting a high level of guest service
- be in the public areas during peak times greeting guests and offering assistance as needed
- build and innovate guest satisfaction programs for housekeeping and front desk
- assist with reservations and guest inquiries when needed
- coordinate all duties performed by FO and G&G employees monitor and maintain property interfaces
- set and maintain a high level of guest service and respond to Kipsu and other platforms
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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