Job Overview
Employment Type
Full-time
Benefits
401(k)
401(k) matching
AD&D insurance
Dental Insurance
Employee assistance program
employee discount
Health Insurance
Health savings account
Life insurance
Paid Time Off
Parental leave
Professional development assistance
Referral program
Vision Insurance
Job Description
O'Reilly Hospitality Management, LLC (OHM) is a forward-thinking and rapidly growing company in the hospitality industry, dedicated to providing exceptional opportunities for its team members to engage in their passions. With a strong commitment to sustainability efforts, health and wellness initiatives, community involvement, and philanthropic outreach, OHM fosters a supportive and collaborative environment that empowers employees at all levels of leadership to make a tangible impact. By nurturing team spirit and promoting detailed-oriented excellence, the company creates a workplace where individuals feel valued and motivated. OHM is proud to offer a comprehensive benefits package including 401(k) and Roth 401(k) plans... Show More
Job Requirements
- Comprehensive firsthand hospitality experience
- Minimum 3 years hotel experience in operations
- Hospitality degree
- Exercise excellent communication, presentation, organization, time management and listening skills
- Have computer skills including Microsoft Word, Microsoft Excel, etc
- Present professionally and persuasively to individuals and team members
- Demonstrate sound knowledge of all aspects of the hotel and services offered
Job Qualifications
- Comprehensive firsthand hospitality experience
- Minimum 3 years hotel experience in operations
- Hospitality degree
- Exercise excellent communication, presentation, organization, time management and listening skills
- Have computer skills including Microsoft Word, Microsoft Excel, etc
- Present professionally and persuasively to individuals and team members
- Demonstrate sound knowledge of all aspects of the hotel and services offered
- Teach, mentor and train new team members
- Demonstrate self-confidence, energy and enthusiasm always
- Use analytical skills for measuring business potential and value to the hotel
- Interact with all levels of customers and hotel management
- Be comfortable with the high level of visibility and the leadership role within the hotel and community
Job Duties
- Responds to all hotel issues and problems to make sure the hotel runs smoothly each day
- Leads, trains and mentors staff including hiring, coaching development, performing evaluations, disciplinary actions and terminations as per General Manager
- Ensures the quarterly and annual revenue goals are achieved for the hotel
- Partnering with senior leadership at the properties under your oversight, and holding them accountable to ensure that the operation is Creating Exceptional Guest Experiences and Achieving Profitability
- Assumes responsibility and is acting manager of hotel when General Manger is in a meeting with clients or the CEO of company
- Responds professionally and helpfully to all team members and guest issues
- Assists at Front Desk when they become exceedingly busy and/or understaffed for the day
- Ensures that all hotel standards and guidelines are being followed
- Checks in on all departments and reports to the General Manager of any concerns or issues
- Answers phone calls and solves the guest’s requests or complaints when needed
- Ensures that hotel credit procedures and audit guidelines are followed
- Attends and participates in property revenue meetings ensuring revenue maximization and profit in all areas
- Maintains good rapport with local civic groups and companies
- Timely submission of required reports to General Manager and Owner
- Ensures staff is properly trained according to OHM and brand standards to provide world-class guest service
- Supports team member recognition and engagement programs
- Manages in compliance with local, state and federal laws and regulations
- Reports to work for scheduled shifts, on time and in uniform in accordance with company policy
- Knows and complies with all company policies and procedures pertaining to this position and its duties
- Takes the initiative to greet guests in a friendly and warm manner
- Embrace O’Reach, OHX Experience, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture
- Performs other duties and responsibilities as required or requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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