Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $90,000.00 - $100,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Major medical plans
Dental Insurance
Vision Insurance
Basic Life and AD&D
short-term disability
Supplemental life and AD&D
critical illness coverage
accident insurance
Disability insurance
401(k) plan and matching program
Employee assistance program
paid leave time
Paid Time Off
Paid holidays
Paid jury duty time
paid bereavement
Partially-paid parental leave
Hotel/restaurant discounts
Pet insurance
Incentive programs
Job Description
Hotel Arista, nestled in a prime location under the umbrella of CityGate Hospitality LLC, is a luxury hotel renowned for its exceptional guest services and dedication to personalized experiences. As a distinguished establishment in the hospitality industry, Hotel Arista embraces a culture of excellence and Forbes Service Standards, aiming to provide every guest with a memorable stay marked by comfort, sophistication, and impeccable attention to detail.
Operating with a strong commitment to sustainable practices and innovative service delivery, Hotel Arista offers a vibrant work environment that values team collaboration, professional growth, and operational excellence. The hotel's dedication to upholdin... Show More
Operating with a strong commitment to sustainable practices and innovative service delivery, Hotel Arista offers a vibrant work environment that values team collaboration, professional growth, and operational excellence. The hotel's dedication to upholdin... Show More
Job Requirements
- High school diploma or equivalent experience
- 4 year degree from an accredited university in business administration, hotel and restaurant management or a related major
- minimum 5 years of leadership experience in Rooms Division or similar luxury hospitality role
- strong knowledge of Forbes Service Standards and luxury guest experience
- proven ability to lead and mentor diverse teams
- excellent communication and interpersonal skills
- ability to manage budgets and drive operational efficiency
- strong problem-solving and decision-making abilities
- flexible and adaptable to changing guest needs and operational priorities
- neat, clean and professional appearance
- must have a flexible schedule and be available to work nights, weekends, and holidays
- must be able to walk and stand for up to 8 hours a day, with or without reasonable accommodation
- must be able to bend, stoop, squat, and stretch to fulfill job duties
- must be able to lift, push and pull up to 40 lbs regularly
Job Qualifications
- High school diploma or equivalent experience
- 4 year degree from an accredited university in business administration, hotel and restaurant management or a related major
- minimum 5 years of leadership experience in Rooms Division or similar luxury hospitality role
- strong knowledge of Forbes Service Standards and luxury guest experience
- proven ability to lead and mentor diverse teams
- excellent communication and interpersonal skills
- ability to manage budgets and drive operational efficiency
- strong problem-solving and decision-making abilities
- flexible and adaptable to changing guest needs and operational priorities
- neat, clean and professional appearance
- must have a flexible schedule and be available to work nights, weekends, and holidays
Job Duties
- Lead with purpose and care by inspiring teams to deliver authentic, personalized service that exceeds expectations
- champion guest experience by engaging directly with guests, anticipating needs, and resolving concerns with empathy and professionalism
- elevate operational excellence by overseeing Rooms Division operations, ensuring seamless coordination between Front Office and Housekeeping while upholding Forbes standards
- empower and mentor teams by providing guidance, coaching, and development opportunities for managers and associates, fostering growth and accountability
- drive continuous improvement by implementing initiatives that enhance service quality, streamline processes, and strengthen associate engagement
- collaborate across the hotel by building strong partnerships with all departments to create a unified approach to guest satisfaction and operational success
- support strategic vision by working closely with the General Manager to execute programs that align with Hotel Arista’s guiding principles and long-term goals
- ensure compliance and safety by maintaining adherence to health, safety, and regulatory standards throughout the Rooms Division
- optimize financial performance by monitoring budgets, controlling costs, and identifying opportunities for revenue growth within the Rooms Division
- champion sustainability practices by promoting eco-friendly initiatives and responsible resource management in daily operations
- foster associate engagement by creating a positive work environment that values feedback, recognition, and career development
- leverage technology and innovation by utilizing systems and tools to improve efficiency, enhance guest experience, and support team productivity
- perform other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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