Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $90,000.00 - $100,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
major medical insurance
Dental Insurance
Vision Insurance
Life insurance
short term disability
401(k) Plan
Employee assistance program
paid leave time
Paid Time Off
Paid holidays
Paid jury duty time
paid bereavement leave
Parental leave
hotel discounts
Restaurant Discounts
Pet insurance
Incentive programs
Job Description
Hotel Arista is a distinguished luxury hotel renowned for its exceptional guest experiences and commitment to personalized service. As part of the esteemed CityGate Hospitality LLC, Hotel Arista upholds Forbes Service Standards, ensuring every guest encounter is marked by superior care, attention to detail, and a genuine dedication to excellence. Located in a vibrant setting, the hotel offers guests a refined atmosphere combined with modern amenities, creating an unforgettable stay for both leisure and business travelers. The establishment is dedicated to fostering a culture of respect, empowerment, and professional growth among its staff, making it a sought-after employer in the... Show More
Job Requirements
- High school diploma or equivalent experience
- Four year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
- Minimum 5 years of leadership experience in Rooms Division or similar luxury hospitality role
- Strong knowledge of Forbes Service Standards and luxury guest experience
- Proven ability to lead and mentor diverse teams
- Excellent communication and interpersonal skills
- Ability to manage budgets and drive operational efficiency
- Strong problem solving and decision making abilities
- Flexible and adaptable to changing guest needs and operational priorities
- Neat, clean and professional appearance
- Flexible schedule with availability to work nights, weekends, and holidays
- Ability to walk and stand for up to 8 hours a day
- Ability to bend, stoop, squat, and stretch to fulfill job duties
- Ability to lift, push and pull up to 40 lbs regularly
Job Qualifications
- High school diploma or equivalent experience
- Four year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or a related major
- Minimum 5 years of leadership experience in Rooms Division or similar luxury hospitality role
- Strong knowledge of Forbes Service Standards and luxury guest experience
- Proven ability to lead and mentor diverse teams
- Excellent communication and interpersonal skills
- Ability to manage budgets and drive operational efficiency
- Strong problem solving and decision making abilities
- Flexible and adaptable to changing guest needs and operational priorities
- Neat, clean and professional appearance
- Availability to work nights, weekends, and holidays
Job Duties
- Lead with purpose and care by modeling Hotel Arista’s values to inspire teams to deliver authentic personalized service that exceeds expectations
- Champion guest experience by engaging directly with guests, anticipating needs, and resolving concerns with empathy and professionalism
- Elevate operational excellence by overseeing Rooms Division operations, ensuring coordination between Front Office and Housekeeping while upholding Forbes standards
- Empower and mentor teams by providing guidance, coaching, and development opportunities for managers and associates fostering growth and accountability
- Drive continuous improvement by implementing initiatives that enhance service quality, streamline processes, and strengthen associate engagement
- Collaborate across the hotel by building strong partnerships with all departments to create a unified approach to guest satisfaction and operational success
- Support strategic vision by working closely with the General Manager to execute programs that align with Hotel Arista’s guiding principles and long-term goals
- Ensure compliance and safety by maintaining adherence to health, safety, and regulatory standards throughout the Rooms Division
- Optimize financial performance by monitoring budgets, controlling costs, and identifying opportunities for revenue growth within the Rooms Division
- Champion sustainability practices by promoting eco-friendly initiatives and responsible resource management in daily operations
- Foster associate engagement by creating a positive work environment that values feedback, recognition, and career development
- Leverage technology and innovation by utilizing systems and tools to improve efficiency, enhance guest experience, and support team productivity
- Perform other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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