Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $23.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Daily Pay
telemedicine
Health Insurance
Life insurance
401k plan
Paid Time Off
Holiday pay
Pet insurance
Employee assistance program
discounted hotel rooms
Savings marketplace discounts
Job Description
Collegiate Hotel Group® is a distinguished hospitality company known for its innovative and guest-centric approach to the hotel industry. Operating a collection of unique and stylish hotels, Collegiate Hotel Group® is committed to delivering exceptional service and memorable experiences to its guests. Among its esteemed properties is Hotel 1928, which boasts an inviting atmosphere and a team of hospitality enthusiasts dedicated to excellence. The company prides itself on fostering a supportive and dynamic work environment where employees can thrive and contribute meaningfully to the guest experience.
The Guest Service Manager role at Hotel 1928 is a pivotal position withi... Show More
The Guest Service Manager role at Hotel 1928 is a pivotal position withi... Show More
Job Requirements
- Minimum of 3 years in similar leadership role
- High school diploma or GED, post-high school education preferred
- Basic math skills
- Ability to communicate effectively verbally and in writing
- Strong leadership skills
- Ability to exceed expectations of guests and team members
- Excellent time management skills
Job Qualifications
- Minimum of 3 years in similar leadership role
- High school diploma or GED
- Post-high school education preferred
- Basic math skills
- Ability to communicate effectively verbally and in writing
- Strong leadership skills
- Ability to exceed expectations of guests and team members
- Excellent time management skills
Job Duties
- Monitors daily status of rooms, rates, discount rates and packages
- Maintains current list of available rooms for walk situations
- Coordinates blocking of rooms for groups
- Acts as the Service Champion for the Front Office and creates a positive atmosphere for guest relations
- Communicates hotel's unique design elements for effective storytelling
- Reviews and understands budgeted staffing levels to ensure guest service, operational needs and financial objectives are met
- Reviews guest satisfaction results and property audits to identify areas of improvement
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in: