Host/Server at High Velocity

Indianapolis, IN, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Day Shifts

Night Shifts

Benefits

401(k)

Dental Insurance

employee discount

Flexible Schedule

Health Insurance

Paid Time Off

Referral program

Vision Insurance

Job Description

JW Marriott is a luxury hotel brand recognized globally for its commitment to exceptional service, elegant accommodations, and a superior guest experience. Located within this esteemed hotel, the restaurant offers a vibrant, high-energy dining environment where guests are treated to an exceptional culinary experience. JW Marriott’s restaurant is dedicated to upholding the highest standards of hospitality, ensuring every guest receives outstanding food and beverage service in a timely and pleasant manner. The commitment to quality, attention to detail, and passion for service underscore the establishment's reputation as a top dining destination within the hotel.

The role of Server/Host in this ... Show More

Job Requirements

Must be able to stand and move at fast pace for long periods of time
Must be able to work long hours when business needs require
Must be able to work flexible schedules including day and night shifts
Indianapoliss IN 46204 work location required
High school diploma or equivalent preferred

Job Qualifications

Previous restaurant or bar experience preferred but not essential
Previous customer service role preferred not essential
Excellent oral communication skills
Ability to handle high volume and work under pressure
Strong multitasking abilities
Good organizational skills
Ability to work effectively in a team environment
Positive attitude and passion for service

Job Duties

Provide high quality service to all guests
Know and live the mission and the White Lodging brand basics
Complete all necessary set up, side work and closing duties as assigned
Check restaurant before, after and during shift for cleanliness and remove any debris
Be knowledgeable of all menu items, their garnish, contents and preparation methods
Know any daily features and specials the restaurant is offering
Use suggestive selling and up sell items to increase the check average of the restaurant
Take guest orders correctly, read the order back to the guest and ring orders correctly into Micros
Check food presentation before taking the food from the kitchen to the guest
Check guest satisfaction with food quality within two bites
Make sure check is presented correctly, free from errors and in a timely manner
Follow and comply with all WL cash handling policies and end of shift paperwork
Follow all WL policies of work procedures and attendance
Learn and maintain all information regarding the hotel and engage in pre-shift
Promote teamwork and friendly safe work environment
Any other reasonable duties required
Follow all WL standards of uniform
Know all the bar products on offer to the guest
Make conversation with guests and create a personal connection

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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