Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is a distinguished leader in the live event industry, specializing in venue development, management, and premium hospitality services. Globally recognized for its comprehensive 360-degree solutions, OVG operates an array of world-class venues and partners with influential clients including major arenas, convention centers, music festivals, performing arts centers, and cultural institutions. The company is dedicated to creating exceptional experiences for live event attendees by integrating expert management with impeccable hospitality services across various event spaces around the world.
Within this prestigious organization, we are seeking dynamic and dedicated Hosts to become a vital part of our hosp... Show More
Within this prestigious organization, we are seeking dynamic and dedicated Hosts to become a vital part of our hosp... Show More
Job Requirements
- High school diploma or GED
- Prior customer service experience in hospitality
- Positive attitude and interpersonal skills
- Good communication skills
- Flexibility to work alternating shifts
- Ability to stand for extended periods
- Skillful communication abilities
- Adaptability to fast-paced environment
- Good time management skills
Job Qualifications
- High school diploma or GED
- Prior customer service experience in the hospitality industry
- Positive attitude and interpersonal skills
- Good communication skills and phone etiquette
- Flexibility when working alternating shifts
- Ability to stand for long periods of time
- Skillful communicator
- Adaptability
- Good time management skills
Job Duties
- Greet incoming and departing guests warmly with a genuine smile and eye contact
- Escort guests to assigned dining area and present menus
- Announce waiter’s name to ensure smooth handoff to service staff
- Answer incoming calls and provide appropriate service
- Manage the flow of guests into dining and bar areas and provide accurate wait times if appropriate
- Tend to special guest needs and requests
- Observe guests' needs throughout dining experience to provide high-quality service
- Adhere to sanitation, safety, and alcohol control policies
- Help dining room staff by setting and clearing tables, replenishing water, and serving beverages
- Issue dining charges by verifying orders, calculating taxes, and totaling bills for to-go orders
- Receive payments by validating credit charges, approving checks, accepting currency, and calculating and issuing change for to-go orders
- Reconcile cash drawer by providing cash transactions, listing checks and credit card charges for to-go orders
- Contribute to team effort by accomplishing related results as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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