Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $21.30
Work Schedule
Flexible
Weekend Shifts
Benefits
wellness incentive programs
Company Discounts
Free Meals
Free parking
Health Insurance
Income protection benefits
Professional development opportunities
Job Description
MGM Resorts International is a renowned global hospitality and entertainment company known for its dynamic integration of luxury resorts, casinos, and entertainment venues. Based in Las Vegas, Nevada, MGM Resorts delivers an extraordinary experience to millions of guests every year, blending world-class service with vibrant nightlife, iconic shows, fine dining, and contemporary amenities. The company's diverse portfolio of resorts and casinos offers visitors a unique and memorable experience that combines luxury, excitement, and impeccable customer service. MGM Resorts is committed to cultivating a welcoming environment where creativity, collaboration, and innovation flourish among its employees, aligning with its reputation as a... Show More
Job Requirements
- High school diploma or equivalent
- ability to work varied shifts including weekends and holidays
- basic computer skills
- strong communication skills
- friendly and approachable demeanor
- ability to stand for extended periods
- customer service experience preferred
Job Qualifications
- Experience in a restaurant as a dining host preferred
- ability to work varied shifts including weekends and holidays
- excellent communication and interpersonal skills
- ability to maintain professionalism and a positive attitude in a fast-paced environment
- familiarity with reservation management systems is a plus
- strong organizational and multitasking skills
- previous hospitality experience beneficial
Job Duties
- Communicate with restaurant reservations regarding special orders, cake orders, special requests - responsible for conveying all such information to management
- maintain knowledge of scheduled daily activities and in-house groups, daily house count, table/seat/station numbers, proper table setups, room capacity, hours of operation, price range and dress code of the restaurant
- greet guests promptly as they enter the restaurant
- answer phones, keep accurate count of reservations and handle reservation book
- ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition
- communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service
- frequently check back with guests who are waiting to be seated
- make it evident to guests that they have not been forgotten and that tables are being prepared for them
- monitor and maintain cleanliness, sanitation and organization of assigned work areas
- shut down podium and forward phones to voice-loop at end of shift
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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