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MGM Resorts

Hostperson - Grand Wok - MGM Grand

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $22.77
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Work Schedule

Weekend Shifts
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Benefits

wellness incentive programs
Company Discounts
Free Meals
Free parking
Health Insurance
Income protection benefits
Professional Development

Job Description

MGM Resorts International is a globally recognized leader in the hospitality and entertainment industry, known for delivering extraordinary experiences through a diverse portfolio of destination resorts featuring luxury accommodations, world-class dining, vibrant nightlife, and exhilarating entertainment options. Located in the entertainment capital of the world, Las Vegas, Nevada, MGM Resorts International operates iconic properties that are synonymous with innovation, excitement, and top-tier guest service. This company is committed to fostering a dynamic and inclusive work environment where employees are inspired to bring their best selves to work and contribute to the unique and thrilling experiences that MGM Resorts offers its... Show More

Job Requirements

  • Must be 21 years of age or older
  • Work varied shifts including weekends and holidays required
  • Basic understanding of restaurant operations
  • Ability to communicate effectively with guests and team members
  • Previous experience in a fast-paced dining environment preferred
  • Ability to manage reservation systems
  • Attention to detail

Job Qualifications

  • 2+ years of prior relevant experience in a restaurant as a dining host preferred
  • Experience with Open Table system preferred
  • Excellent communication skills
  • Ability to work varied shifts including weekends and holidays
  • Strong organizational skills
  • Positive and professional attitude

Job Duties

  • Communicate with restaurant reservations regarding special orders, cake orders, special requests and convey this information to management
  • Maintain knowledge of scheduled daily activities and in-house groups, daily house count, table/seat/station numbers, proper table setups, room capacity, hours of operation, price range and dress code of the restaurant
  • Greet guests promptly as they enter the restaurant
  • Answer phones, keep accurate count of reservations and handle reservation book
  • Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition
  • Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service
  • Frequently check back with guests who are waiting to be seated to assure them tables are being prepared
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas, shut down podium and forward phones to voice-loop at end of shift

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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