Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Vacation leave
Job Description
The Westin Annapolis is a premier hotel located in the heart of downtown Annapolis, Maryland, known for its welcoming ambiance and exceptional guest services. With its strategic location, the hotel provides a perfect setting for guests to relax, enjoy, and immerse themselves in the vibrant local culture. As a member of HEI Hotels and Resorts, The Westin Annapolis embraces the HEI Loves culture, which values and celebrates its associates by fostering a supportive and inclusive work environment. The hotel offers competitive compensation, comprehensive benefits, paid time off, and a unique Daily pay option, ensuring that employees are well-supported both professionally... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to work flexible hours including evenings, weekends, and holidays
- Strong interpersonal and communication skills
- Ability to stand and move for extended periods
- Availability to comply with attendance and punctuality requirements
Job Qualifications
- Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials
- Ability to remember, recite and promote the variety of menu items
- Ability to move throughout a crowded room to seat guests with or without reasonable accommodation
- Ability to effectively deal with customer complaints and concerns in a friendly and positive manner
- Ability to establish and maintain effective working relationships with associates, customers, and patrons
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc
Job Duties
- Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu
- Read, maintain, and make daily entries in the logbook to coordinate communication between shifts and management
- Maintain proper set-up of dining room
- Receive records and make any necessary arrangements for reservations and special functions in the restaurant
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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