Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Flexible
Job Description
The Westin Annapolis, located in the heart of downtown Annapolis, Maryland, is part of the renowned HEI Hotels & Resorts family. Known for its exceptional hospitality and welcoming atmosphere, The Westin Annapolis appeals to both leisure and business travelers seeking comfort, luxury, and a memorable experience. The hotel prides itself on creating an environment where guests feel valued and cared for, encouraging them to visit, enjoy their surroundings, and stay awhile to indulge in the city’s vibrant culture and scenic waterfront attractions. As a part of HEI Hotels & Resorts, the property benefits from a strong corporate culture known as... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to stand and walk for extended periods
- Ability to communicate clearly and effectively
- Availability to work flexible hours including weekends and holidays
- Basic knowledge of reservation systems preferred
- Strong interpersonal skills and a friendly attitude
Job Qualifications
- Ability to comprehend guest requests memos reservations promotional materials event orders and similar written materials
- Ability to remember recite and promote the variety of menu items
- Ability to move throughout a crowded room to seat guests with or without reasonable accommodation
- Ability to effectively deal with customer complaints and concerns in a friendly and positive manner
- Ability to establish and maintain effective working relationships with associates customers and patrons
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences such as effectively communicating with supervisors coworkers public etc
Job Duties
- Meet and greet guests as they arrive offer choice of seating then escort them to their table and present menu
- Read maintain and make daily entries in the logbook to coordinate communication between shifts and management
- Maintain proper set-up of dining room
- Receive records and make any necessary arrangements for reservations and special functions in the restaurant
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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