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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $12.00 - $17.00
Work Schedule
Flexible
Benefits
Progressive compensation package
bonus opportunity
Paid training
Career and leadership development
Medical insurance
Dental Insurance
401K with company match
Paid Time Off
associate discounts
Free Meals
flexible schedules
Vision Insurance
short-term disability insurance
Cancer income protection insurance
health care flexible spending account
Dependent Care Flexible Spending Account
Vacation leave
sick leave
Bereavement leave
Referral Bonus
Job Description
Panda Restaurant Group, Inc. is a family-owned American Chinese restaurant concept founded in 1983 in Glendale, California. It has grown to become the largest of its kind in the United States, with nearly 2,800 locations worldwide. The company prides itself on delivering exceptional Asian dining experiences to guests while fostering a supportive, inclusive work environment built on family values. Panda Restaurant Group is committed to creating an inspiring workplace where employees, referred to as Associates, are empowered to improve their lives and pursue career growth opportunities. They emphasize integrity, ethics, and compliance with all company policies and regulations to ensure... Show More
Job Requirements
- Must be 18 years of age or older
- high school graduate or equivalent
- restaurant experience preferred
- clean and neat appearance with good personal hygiene
- courteous and enthusiastic communication style
- ability to stand for extended periods
- ability to lift up to 50 lbs
- ability to work in a hot, noisy, and fast-paced environment
- effective verbal communication skills
- ability to adapt to changing priorities and manage difficult situations
- comply with all company policies and safety standards
Job Qualifications
- High school diploma or equivalent
- experience in the restaurant industry is a plus
- ability to communicate clearly and courteously with guests
- knowledge of menu items including ingredients and flavor profiles
- ability to multitask and work in a fast-paced environment
- strong customer service skills
- basic math skills to handle payments
- teamwork and collaboration skills
Job Duties
- Greet and welcome guests promptly and warmly
- provide menus and seat the party, using good judgment to ensure tables are distributed evenly among service stations
- guide the party to their tables, carrying drinks if needed, and seat guests courteously
- answer immediate questions about the menu, beverages etc., and alert the servers of any special needs
- guide guests to create a balanced flavored meal with thorough menu knowledge
- suggestive selling and maximize sales opportunities
- accommodate special seating needs such as extra chairs and booster seats
- answer telephone, take messages, confirm reservations, pre-plan seating for balanced stations and take to-go orders
- ensure 100% accuracy of orders and special requests
- assist kitchen staff in assembling to-go orders, present the order to guests, take and process payments
- respond to guest requests or complaints, involving servers or managers as appropriate
- assist servers with serving beverages, wine, cocktails
- perform opening or closing routines including cleaning tasks in the front desk/lobby area
- perform side jobs or miscellaneous administrative tasks as assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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