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Host/Hostess @ Willow & Ivy, Part-time at Lenox Hotel

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Lenox Hotel

Host/Hostess @ Willow & Ivy, Part-time

Lowell, MA, USA|Onsite

Job Overview

briefcase

Employment Type

Part-time
Hourly
moneybag

Compensation

Hourly
Range $20.00 - $22.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Salary range of $20 to $22 per hour
Affordable medical
Dental Insurance
401(k) with employer match
Vacation Time
Paid sick leave
Complimentary Meals
Discounted parking

Job Description

Willow & Ivy Host at The Lenox Hotel offers a unique opportunity to be part of a historic and beloved independent hotel located in Boston's Back Bay neighborhood. Established since 1900, The Lenox has built a reputation for its rich character, creativity, and unwavering commitment to genuine hospitality. This hotel stands out for its ability to make guests feel at home during their stay, becoming a cherished retreat for travelers. The Lenox prides itself on empowering its team to exceed guest expectations by delivering thoughtful and memorable service, ultimately creating an exceptional experience for every visitor.

The role o... Show More

Job Requirements

  • At least 1 year of experience in hospitality
  • Strong verbal communication skills in English
  • Ability to work flexible hours including weekends and holidays
  • Familiarity with POS systems preferred
  • Must be able to maintain a professional demeanor
  • Must be able to work as part of a team
  • Must be able to stand for prolonged periods

Job Qualifications

  • Strong verbal communication skills in English
  • Multilingual candidates are a plus
  • At least 1 year of experience in hospitality, preferably in a food & beverage department
  • Familiarity with Toast or similar POS systems is helpful
  • Ability to work a flexible schedule including days, evenings, weekends, and holidays
  • Sunday availability is required

Job Duties

  • Create a warm, memorable first impression for every guest
  • Manage reservations and guest flow to ensure timely, seamless service
  • Answer phone inquiries and reservations
  • Maintain exceptional service standards and a polished, professional demeanor
  • Assist the service team by clearing and resetting tables as needed
  • Keep host stations and equipment clean, organized, and guest-ready
  • Anticipate and exceed guest expectations with confidence and care

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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