Host/Hostess - Wellborn 2R Steakhouse, Wichita Falls
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
401(k)
401(k) matching
Dental Insurance
Employee assistance program
employee discount
Health Insurance
Life insurance
Paid Time Off
Referral program
Retirement Plan
Vision Insurance
Job Description
O'Reilly Hospitality Management, LLC (OHM) is a forward-thinking and growing company dedicated to providing exceptional hospitality experiences while fostering sustainability, health and wellness, community involvement, and philanthropic outreach. As a reputable hospitality management firm, OHM is committed to empowering its team members at every leadership level, creating an environment where every individual can contribute uniquely and make meaningful impacts. The company emphasizes a collaborative, detailed-oriented culture, highly valuing supportive team members who share their passion for service excellence. OHM offers comprehensive benefits to both full-time and part-time team members, including a 401(k) and Roth 401(k) plan with company match, health,... Show More
Job Requirements
- High school diploma or equivalent preferred
- Restaurant or customer service experience preferred
- Must be able to stand and walk for extended periods
- Ability to lift and move objects weighing up to 40 pounds
- Must have strong communication skills
- Ability to multitask and prioritize work
- Flexible availability including nights, weekends, and holidays
Job Qualifications
- High school diploma or equivalent preferred
- Restaurant or customer service experience preferred
- Strong leadership, organizational, and communication skills
- Ability to spot and resolve problems efficiently
- Excellent verbal and written communication skills
- Ability to deliver results
- Ability to work well with and motivate a variety of personality types while maintaining tact and diplomacy
- Ability to multitask and prioritize
- Maintains a positive reputation within the community
Job Duties
- Greets guests as they enter, seating them or placing them on a waiting list as necessary
- Provides guests with menus and answers initial questions
- Assigns guests to tables while maintaining balanced server rotations
- Engages with guests to ensure satisfaction with food and service
- Responds to guest complaints and helps resolve them
- Answers phone calls, takes reservations, and provides information
- Maintains adequate knowledge of the menu
- Provides world-class guest service
- Embraces O'Reach, Green Team, Guest Service, Team Member Satisfaction, Health and Wellness, and Safety culture
- Performs other duties and responsibilities as required or requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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