Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Medical Coverage
401(k) matching
Paid Time Off
Annual performance bonus
wellness programs
Job Description
PENN Entertainment is a leading company in the integrated entertainment, sports content, and casino gaming industry. Operating 43 destinations across North America, the company has expanded its reach through online platforms such as ESPN BET and theScore Bet Sportsbook and Casino. As an industry leader, PENN Entertainment prides itself not only on delivering exciting and fast-paced entertainment experiences but also on its commitment to core values like diversity, inclusion, and sustainability. The company places a high priority on creating a supportive and dynamic work environment where employees can thrive, grow, and advance in their careers. At PENN Entertainment, every team... Show More
Job Requirements
- High school diploma or equivalent
- Must be able to read, write legibly, understand and speak English
- Excellent customer service and communication skills
- Available to work required schedule which may include nights, weekends, holidays and overtime as needed
- Must meet professional appearance standards as prescribed by company policy
- Must be able to respond to visual and oral cues
- Able to work in constricting areas
- Able to tolerate noise and bright lights
- Able to work at a fast pace in often crowded and noisy environment
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 100 lbs and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Job Qualifications
- High school diploma or equivalent
- Must be able to read, write legibly, understand and speak English
- Excellent customer service and communication skills
- Must meet professional appearance standards as prescribed by company policy
- Able to respond to visual and oral cues
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 100 pounds
Job Duties
- Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff
- Greets and makes welcome each guest entering restaurant
- Seats guests in restaurant as per specified rotation requirements
- Maintains proper seating and reservation documentation
- Monitors restaurant for table availability
- Keeps designated working area clean and organized, wipes and assists in maintaining cleanliness of dining room including cashiering area as necessary
- Assists wait staff and bus persons in their duties such as refilling water glasses and coffee cups, pre-bussing and bussing tables, and attending to guest needs
- Completes all assigned closing duties at end of shift
- Knows and promotes current casino events and programs and gives guests directions to all casino areas
- Thanks customers, invites them back, wishes them luck and facilitates easy return
- Assists in any duties deemed necessary from supervisors
Job Qualifications
Experience
No experience required
Job Location
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