Host/Hostess - Sports Bar and Restaurant - Part-Time

Brockton, MA, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Exact $18.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

401(k) matching

Annual performance bonus

Paid Time Off

wellness programs

day-one medical coverage

Job Description

PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences across North America. With 43 destinations and an expanding presence through online sports betting and iCasino platforms like ESPN BET and theScore Bet Sportsbook and Casino, PENN Entertainment is at the forefront of the entertainment industry. The company prides itself on fostering a diverse and inclusive workplace culture while committing to sustainability and community values. Our industry-leading status goes beyond delivering fun; we dedicate ourselves to supporting our team members' career growth and well-being, offering wellness programs that cover financial, physical, and mental health. We... Show More

Job Requirements

High school diploma or equivalent
must have an outgoing, energetic, and enthusiastic attitude
must enjoy hosting others
must be comfortable initiating conversations and creating a fun environment with our guests
read, write legibly, understand and speak English
excellent customer service/communication skills
available to work required schedule which may include nights, weekends, holidays, and overtime as needed
must meet professional appearance standards as prescribed by company policy
must be able to respond to visual and oral cues
able to work in constricting areas
able to tolerate noise and bright lights
able to work at a fast pace in often crowded/noisy environment
physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 50 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces

Job Qualifications

High school diploma or equivalent
excellent customer service/communication skills
must enjoy hosting others
outgoing, energetic, and enthusiastic attitude
comfortable initiating conversations and creating a fun environment with guests
able to respond to visual and oral cues
able to work in constricting areas
able to tolerate noise and bright lights
able to work at a fast pace in often crowded/noisy environment
physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 50 lbs
able to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces

Job Duties

Responsible for fostering a fun environment
responsible for being a gracious host to all guests and co-workers
responsible for promoting a positive influence in the community and participating in company-sponsored events
provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff
provides personalized service and uses guest’s name during all interactions
greets each guest entering restaurant
seats guests in restaurant as per specified rotation requirements
maintains proper seating and reservation documentation
monitors restaurant for table availability
keeps designated working area clean and organized
wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards
assists wait staff and bus persons in their duties as necessary, or required
operates a cash register/POS system, ringing proper amount into the register and giving the guest or server the correct change
accounts for all cash, charge, and complimentary sales according to established procedure
maintains integrity of all financial controls and responsibilities
completes all assigned closing duties at end of shift
competes any reasonably requested job duty or any reasonable request made by manager or management personnel
knows and promotes current casino events and programs and can give guests directions to all casino areas
thanks customers, invites them back, wishes them luck, and makes it easy for them to get back in play

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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