Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $13.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Job Description
The Pueblo of Sandia is a respected sovereign nation located in New Mexico, known for its rich cultural heritage and commitment to community development and economic growth. The Pueblo encompasses a variety of enterprises, including hospitality and dining services, which strive to provide exceptional experiences for their guests and contribute to the ongoing success sustainably. One such enterprise is their restaurant and bar, which plays an integral role in welcoming visitors, showcasing the culture, and supporting the Pueblo's economy. The Pueblo of Sandia hospitality team embraces core values such as integrity, fairness, collaboration, communication, and recognizing performance excellence. These principles... Show More
Job Requirements
- Must be at least 18 years of age
- Able to stand and walk for extended periods
- Must be able to lift at least 25 pounds
- Pass a pre-employment and random drug screening
- Successfully pass a background investigation
- Maintain punctual and regular attendance
- Ability to work in environments with moderate exposure to elements such as noise and odors
- Physical ability to perform tasks such as balancing, climbing, crouching, and bending
- Willingness to follow safety protocols
Job Qualifications
- High School Diploma, GED certification or equivalent preferred
- Experience in customer service or hospitality is an asset
- Strong interpersonal and communication skills
- Ability to multitask and handle guest inquiries efficiently
- Knowledge of reservation and seating management
- Professional demeanor with excellent organizational skills
- Ability to work harmoniously with team members
- Commitment to delivering exceptional guest service
Job Duties
- Greets guests as they arrive with a friendly and welcoming demeanor
- Escorts guests to their tables and assists as needed
- Answers phone calls and handles reservation inquiries professionally
- Records reservation details and special requests accurately
- Communicates special or VIP guest requests to appropriate staff
- Maintains positive attitude and professional appearance
- Relays important information to guests such as wait times
- Inspects dining and serving areas for cleanliness and proper setup
- Maintains contact with kitchen, management, and serving staff for smooth service
- Takes to-go and room service orders and coordinates delivery
- Performs daily transactions including cash, credit card, comps, and food vouchers
- Assists servers and bartenders as needed
- Makes daily floor plans for server rotations
- Packages takeout orders properly
- Keeps track of server availability for seating
- Helps bussers with table clearing
- Places guests on wait lists and notifies them when tables are ready
- Confirms amenities with front desk
- Adheres to attendance policies and punctuality
- Performs additional job-related duties as assigned
- Resolves guest issues empathetically and promptly
- Builds and maintains positive guest relationships
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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