Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $13.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Employee Discounts
Job Description
The Pueblo of Sandia operates a premier dining establishment known for offering an exceptional guest experience rooted in genuine hospitality and cultural respect. Situated in a vibrant community setting, this restaurant and bar not only provides exquisite dining options but also upholds a philosophy centered on integrity, fairness, collaboration, communication, and recognition for performance excellence. The organization prides itself on creating an atmosphere where all employees are valued contributors to its ongoing success and where guests feel welcomed and appreciated throughout their visit. The Pueblo of Sandia's dedication to maintaining a qualified and motivated workforce makes it a distinguished place... Show More
Job Requirements
- Must be at least 18 years of age
- Ability to pass a stringent background investigation
- Willingness to submit to pre-employment and random drug screening
- Ability to stand and/or walk for more than four hours per day
- Must be able to lift at least 25 pounds
- Able to work in environments with moderate exposure to elements such as loud noises and odors
- Flexible to perform both physical and customer service tasks
- Punctual and reliable attendance
- High school diploma or equivalent preferred
- Experience or education may be substituted to meet qualifications
Job Qualifications
- Must be at least 18 years of age
- High school diploma, GED certification, or equivalent preferred
- Previous experience in a customer service or hospitality role is advantageous
- Strong organizational skills and ability to multitask
- Excellent communication and interpersonal skills
- Ability to maintain a professional and friendly demeanor
- Demonstrated ability to handle guest inquiries and resolve issues
- Ability to work effectively within a team
- Basic understanding of reservation systems and cash handling practices
Job Duties
- Greets guests as they arrive with a friendly and welcoming demeanor
- Escorts guests to their tables providing assistance as needed such as pulling out chairs and presenting menus
- Answers phone calls and inquiries regarding reservations in a professional manner
- Accurately records reservation details and special requests in the reservation system
- Communicates special requests or VIP guest information to appropriate staff
- Maintains a positive attitude and professional appearance at all times
- Relays important information to guests such as wait times
- Inspects dining and serving areas to ensure cleanliness and proper setup
- Maintains contact with kitchen staff, management, serving staff, and customers to ensure smooth operations and address customer concerns
- Takes "to go" orders and ensures all items are given to customers correctly
- Takes room service orders and notifies room service attendant
- Performs daily transactions involving cash, credit cards, comps, and food vouchers
- Assists in food delivery for room service
- Assists servers with drinks
- Makes daily floor plans of rotations for servers
- Packages takeout orders
- Keeps track of server availability for guest seating
- Helps bussers buss tables when needed
- Ensures guests have a great experience by balancing server and bartender workload
- Places guests on wait list and contacts them when tables are available
- Confirms with front desk about amenities
- Adheres to punctuality and attendance policies
- Performs other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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