HOST/HOSTESS - SPORTS BAR

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $13.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
inclusive workplace

Job Description

Pueblo of Sandia is a respected establishment that operates in the hospitality industry, offering exceptional dining and leisure experiences to its guests. Known for its commitment to integrity, fairness, collaboration, communication, and recognition for performance excellence, Pueblo of Sandia strives to create a supportive and productive work environment. The organization not only attracts and retains a highly qualified workforce but also provides opportunities for career advancement, ensuring its ongoing success in the hospitality sector today and in the future.

The position of Restaurant Host/Hostess at Pueblo of Sandia is a pivotal role that serves as the first point o... Show More

Job Requirements

  • Must be at least 18 years of age
  • High school diploma, GED certification or equivalent preferred
  • Must be able to successfully pass a stringent background investigation
  • Will require a pre-employment and random drug screening
  • Able to lift at least 25 pounds
  • Able to stand and/or walk for more than four hours per day
  • Work involves moderate exposure to unusual elements such as extreme temperatures, dirt, dust, fumes, unpleasant odors, and/or loud noises
  • A work environment involves some exposure to hazards or physical risks requiring basic safety precautions
  • Punctual and regular attendance is essential
  • Must maintain the highest standards of personal appearance and hygiene

Job Qualifications

  • Must be at least 18 years of age
  • High school diploma, GED certification or equivalent preferred
  • Strong organizational skills to manage reservations and seating efficiently
  • Ability to deal effectively and professionally with the public
  • Excellent time management and multitasking skills
  • Ability to provide warm and welcoming hospitality to guests
  • Skills in working closely with staff to ensure smooth operations
  • Ability to quickly address and resolve guest concerns
  • Maintains highest standard of personal hygiene
  • Ability to work harmoniously and professionally with co-workers and supervisors

Job Duties

  • Greet guests as they arrive with a friendly and welcoming demeanor
  • Escort guests to their tables, provide assistance such as pulling out chairs and presenting menus
  • Answer phone calls and inquiries regarding reservations professionally
  • Accurately record reservation details and special requests
  • Communicate special requests or VIP guests to appropriate personnel
  • Maintain a positive attitude and professional appearance
  • Relay important information to guests, such as wait times
  • Inspect dining and serving areas to ensure cleanliness and proper setup
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure proper dining details
  • Take to-go orders, checks, and ensure all items are given to customer correctly
  • Take room service orders and notify room service attendant
  • Perform daily transactions involving cash, credit cards, comps, and food vouchers
  • Assist in taking food to rooms for room service
  • Assist servers with drinks
  • Make daily floor plans of rotations for servers
  • Package takeout orders
  • Keep track of all servers to ensure guests are seated with an available server
  • Help bussers buss tables when needed
  • Ensure guests have a great experience by not overwhelming servers or bartenders
  • Place guests on wait list and notify them when tables are available
  • Confirm with front desk about amenities
  • Report punctual and regular attendance
  • Perform other job-related duties as assigned
  • Serve as initial point of contact for guest inquiries
  • Demonstrate empathy and resolve issues timely
  • Build positive relationships with guests based on respect and confidence

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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