PENN Entertainment, Inc. logo

PENN Entertainment, Inc.

Host/Hostess - Slack's Seafood and Steakhouse - Part-Time

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Medical insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs

Job Description

PENN Entertainment is a leading entertainment company that has grown to be the foremost provider of integrated entertainment, sports content, and casino gaming experiences across North America. With a robust portfolio of 43 destinations, alongside online sports betting and iCasino platforms such as ESPN BET™ and theScore Bet Sportsbook and Casino®, PENN Entertainment offers a dynamic and diverse work environment driven by excitement, innovation, and commitment to excellence. Their dedication goes beyond delivering fun and thrills; they foster core values like diversity, sustainability, and community responsibility. At PENN Entertainment, employees become part of a vibrant team that aims not only... Show More

Job Requirements

  • High school diploma or equivalent
  • must have an outgoing, energetic, and enthusiastic attitude
  • must enjoy hosting others
  • must be comfortable initiating conversations and creating a fun environment with guests
  • must be able to read, write legibly, understand and speak English
  • must possess excellent customer service and communication skills
  • available to work nights, weekends, holidays, and overtime as needed
  • must meet professional appearance standards as prescribed by company policy
  • must be able to respond to visual and oral cues
  • able to work in constricting areas
  • able to tolerate noise and bright lights
  • able to work at a fast pace in crowded and noisy environment
  • physically mobile with ability to push, pull, carry, and lift up to 50 lbs
  • able to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance during job duties in varying work areas including confined spaces

Job Qualifications

  • High school diploma or equivalent
  • excellent customer service skills
  • strong communication skills
  • ability to read, write legibly, understand and speak English
  • outgoing, energetic, and enthusiastic attitude
  • comfortable initiating conversations
  • ability to work at a fast pace in crowded and noisy environments
  • ability to meet professional appearance standards
  • ability to respond to visual and oral cues
  • physically mobile with the ability to push, pull, carry, and lift up to 50 lbs
  • able to work required schedule including nights, weekends, holidays, and overtime

Job Duties

  • Foster a fun environment
  • be a gracious host to all guests and coworkers
  • promote a positive influence in the community and participate in company-sponsored events
  • provide fast, friendly, professional, and responsive customer service to restaurant guests and staff
  • provide personalized service and use guest’s name during all interactions
  • greet each guest entering restaurant
  • seat guests in restaurant as per specified rotation requirements
  • maintain proper seating and reservation documentation
  • monitor restaurant for table availability
  • keep designated working area clean and organized
  • wipe and assist in maintaining cleanliness of dining room including cashiering area
  • assist wait staff and bus persons in their duties such as refilling water glasses and coffee cups, pre-busing and bussing tables, and attending to guest needs
  • operate cash register/POS system accurately and maintain integrity of all financial controls
  • complete all assigned closing duties at end of shift
  • complete any reasonably requested job duty or request made by management personnel
  • know and promote current casino events and programs and give guests directions to casino areas
  • thank customers, invite them back, wish them luck, and make it easy for them to get back in play

Job Qualifications

Experience

No experience required

Job Location