Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.25 - $15.75
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development
Meal Allowances
Job Description
SERG Restaurant Group is a renowned hospitality company that operates a collection of vibrant and contemporary dining establishments. With a commitment to delivering exceptional culinary experiences, SERG Restaurant Group is dedicated to creating memorable moments for guests through authentic service, a welcoming atmosphere, and high-quality food and beverages. Each restaurant under the SERG umbrella embodies a unique style and ambiance, catering to diverse tastes and preferences. The company emphasizes not only the quality of dining but also the warmth and professionalism of its staff, ensuring that every guest feels valued and appreciated from the moment they enter the door to... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Ability to stand for extended periods
- Excellent communication skills
- Basic math skills for cash handling
- Ability to work under pressure
- Reliable and punctual
- Willingness to take direction and work in a team environment
- Flexible schedule including availability on weekends and holidays
Job Qualifications
- Strong communication and interpersonal skills
- Previous experience in a customer service or hospitality role preferred
- Ability to multitask in a fast-paced environment
- Team player with a positive attitude
- Basic knowledge of restaurant operations
- Ability to handle phone systems and reservations
- Attention to detail and organizational skills
- Friendly and approachable demeanor
- Willingness to assist in various restaurant duties
- Ability to work flexible hours including nights, weekends and holidays
Job Duties
- Provide friendly, responsive service to guests
- Welcome and warmly greet guests on arrival
- Manage efficient and timely seating of guests
- Promote, work and act in line with SERG Restaurant Group's mission
- Open front door for guests entering or leaving when possible
- Provide guests with menus and inform them about their server
- Record guest names and party size, provide wait times
- Assign guests to tables to balance server seatings
- Ensure guest satisfaction with food and service
- Answer telephone calls and respond or transfer inquiries
- Maintain communication with kitchen, management, serving staff, and guests
- Inform guests of establishment specialties
- Receive and record dining reservations
- Inspect and maintain restroom cleanliness and supplies
- Relay messages to servers and bussers
- Thank guests on departure and invite return visits
- Attend employee meetings and suggest improvements
- Coordinate with and assist fellow employees
- Fill in for employees when needed
- Take and prepare to-go orders
- Operate cash registers
- Assist with food and beverage preparation and service
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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