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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.25 - $15.75
Work Schedule
Day Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid training
flexible schedule
Job Description
SERG Restaurant Group is a distinguished restaurant group committed to delivering exceptional dining experiences across its diverse portfolio of establishments. Renowned for its dedication to quality, hospitality, and innovation, the group has built a reputation for providing delightful culinary journeys paired with warm and attentive service. At the heart of SERG Restaurant Group is a culture that emphasizes teamwork, guest satisfaction, and the continuous pursuit of excellence, making it a sought-after employer in the hospitality industry.
We are currently seeking enthusiastic and personable Hosts and Hostesses to join our team. This role is crucial for creating a welcoming atmospher... Show More
We are currently seeking enthusiastic and personable Hosts and Hostesses to join our team. This role is crucial for creating a welcoming atmospher... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer-facing role preferred
- Ability to stand and walk for extended periods
- Flexible availability including evenings, weekends, and holidays
- Basic math skills for handling cash transactions
- Good verbal communication skills
- Ability to handle telephone inquiries professionally
Job Qualifications
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to manage multiple tasks in a fast-paced environment
- Previous experience in the hospitality or restaurant industry preferred
- Basic knowledge of reservation systems and POS operations
- Ability to work effectively in a team setting
- Professional and courteous demeanor
Job Duties
- Provide friendly and responsive service to guests
- Warmly greet guests upon arrival and seat them at appropriate tables
- Manage guest seating efficiently to accommodate their needs
- Provide menus and inform guests of their servers
- Record guest details and manage waiting lists
- Communicate effectively with kitchen staff, management, and serving team
- Answer telephone inquiries and assist with reservations
- Inspect and maintain cleanliness of restrooms
- Relay messages to staff as needed
- Thank guests upon departure and invite them to return
- Assist in taking and preparing to-go orders
- Operate cash registers for guest payments
- Assist with food and beverage preparation and service
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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