Job Overview
Compensation
Type:
Hourly
Rate:
Range $16.89 - $18.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Employee assistance program
Staff meals
Job Description
Our establishment is a prestigious club restaurant known for its commitment to providing outstanding service, a welcoming atmosphere, and a memorable dining experience for members and their guests. We pride ourselves on maintaining high standards of hospitality and professionalism, making a significant impression on every visitor. The restaurant operates within a larger club framework, emphasizing community, excellence, and consistent high-quality service standards. The team is dedicated to creating an environment where both employees and patrons feel valued and respected, fostering a positive workplace culture and exceptional customer satisfaction. The position offered is that of a Host, a crucial role responsible... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Must be punctual and reliable
- Ability to maintain professional appearance
- Must be able to follow company policies and safety procedures
- Ability to communicate clearly and professionally
- Must be available to work flexible shifts
- Ability to assist with physical tasks such as moving furniture and crowd control
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong communication and interpersonal skills
- Ability to remain calm and professional under pressure
- Basic computer skills
- Ability to follow instructions and work as part of a team
- Positive attitude and friendly demeanor
Job Duties
- Arrives on time dressed and groomed properly and checks in with servers and management at daily lineup
- Maintains a clean and pressed uniform throughout shift
- Maintains a warm friendly and interactive service atmosphere and supports all co-workers treating them with dignity and respect
- Follows all company and safety and security policies and procedures and reports any maintenance problems safety hazards accidents or injuries to restaurant manager
- May be asked to perform restaurant opening and closing duties
- Provides immediate and timely service to members and their guests
- Reports to and receives instruction from supervisor manager or director regarding daily events section map and cleaning assignments
- Controls the flow of the restaurant by utilizing seating charts and reservation pages
- Maintains a waiting list and coordinates seating in conjunction with the reservation list
- Welcomes and acknowledges members and guests according to company standards and answers telephones using appropriate etiquette
- Escorts guests promptly to the appropriate table and offers assistance if necessary
- Keeps the host podium clean and organized and restocks necessary supplies such as toothpicks matches glassware and napkins
- Answers the phone takes accurate reservations and records information on the reservation page and seating chart professionally
- Occasionally delivers drinks buses and resets tables or helps servers deliver food
- Attends all required staff meetings and supports the team to reach common goals
- Assists with crowd control and moves indoor outdoor furniture to accommodate restaurant needs
- May assist with snow removal when needed
- Available to work required shifts as per commitment signed in availability sheet
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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