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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.50 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
Training and development opportunities
flexible scheduling
Job Description
Marriott International is a global leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences and cultivating a welcoming environment for both guests and employees. Marriott Hotels, a key brand within Marriott International, exemplifies the art of hospitality by continually innovating and elevating service across their diverse portfolio of properties worldwide. As part of Marriott’s vast network, JW Marriott represents the luxury segment of the brand, offering guests refined experiences in iconic gateway cities and breathtaking resort locations. JW Marriott prides itself not only on the luxury it delivers but also on its philosophy that associates... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Ability to stand, sit, or walk for prolonged periods
- Ability to lift and carry items up to 10 pounds without assistance
- Willingness to adhere to company policies and safety training
- Ability to communicate clearly and professionally
- Commitment to maintain confidentiality and protect company assets
Job Qualifications
- High school diploma or G.E.D. equivalent
- Strong interpersonal and communication skills
- Ability to work in a fast-paced environment
- Excellent organizational and multitasking abilities
- Customer service oriented
- Ability to work as part of a team
- Basic knowledge of hospitality standards
- No prior related work experience required
- Professional appearance and demeanor
Job Duties
- Greet guests and determine the number in their party
- Seat guests by finding a clean, available table
- Pull out chairs for guests
- Place clean or current menus in front of guests
- Guide guests through the dining rooms and provide any needed assistance
- Move and arrange tables, chairs, and settings
- Organize seating for groups with special needs
- Ensure place settings are appropriate with napkins and clean silverware
- Check menus to ensure they are current, clean, plentiful, and wrinkle-free
- Maintain cleanliness of work areas throughout the day
- Monitor dining rooms for seating availability, service, safety, and guest well-being
- Follow all company safety and security policies and procedures
- Report accidents, injuries, and unsafe conditions to management
- Complete safety training and certifications
- Maintain a clean and professional uniform and personal appearance
- Maintain confidentiality of proprietary information and protect company assets
- Welcome and acknowledge guests according to company standards
- Use clear and professional language
- Answer phones using proper etiquette
- Develop positive working relationships with others
- Support team to reach common goals
- Listen and respond to concerns of other employees
- Ensure adherence to quality expectations and standards
- Stand, sit, or walk for extended periods
- Move, lift, carry, push, pull, and place objects up to 10 pounds
- Perform other reasonable duties as assigned by supervisors
Job Qualifications
Experience
No experience required
Job Location
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