Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
competitive base salary
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
401k
Costco Membership
Bereavement leave
Management Contract Referral Program
Education Assistance
Employee rates at hotels
Monthly Cell Phone Stipend
Dry Cleaning Services
Executive Bonus Program
retention bonuses
Lead Share Program
associate recognition programs
Associate Referral Bonus Program
Job Description
Springboard Hospitality is a dynamic company that has evolved from a 30-year legacy in small-scale hospitality management into a forward-thinking start-up making significant waves in the hospitality industry. Headquartered with home offices in Los Angeles and Waikiki, Springboard Hospitality manages forty hotels and resorts across ten U.S. states, specializing in independent and soft-branded lifestyle hotels. The company is widely respected for its expertise in managing vital asset operations ranging from revenue and human resources to marketing and food and beverage services. Known for its culture of progressive innovation, Springboard places great emphasis on fostering an environment that values innovative thinkers... Show More
Job Requirements
- High school diploma or equivalent
- 3+ months to one year related experience
- advanced computer software knowledge preferred
- ability to maintain property safety and security
- adherence to company regulations and policies
- excellent customer service skills
- effective English communication
- energetic and outgoing
- strong interpersonal skills
- detail-oriented and accurate
- team player
- multitasking ability
- basic arithmetic competency
- typing skills
- Microsoft Office proficiency
- ability to maintain confidentiality
- flexibility to work weekends and holidays
- travel as needed for hotel familiarization
- open availability and schedule flexibility
Job Qualifications
- High school diploma or equivalent
- 3+ months to one year experience in related position
- advanced knowledge of Microsoft Office and Outlook preferred
- knowledge of web analytics tools preferred
- working knowledge of property safety and security procedures
- excellent customer service and sales skills
- effective communication skills in English
- energetic and outgoing personality
- strong interpersonal and organizational skills
- ability to follow directions with attention to detail
- team player capable of working under minimal supervision
- ability to multitask in a fast-paced environment
- basic financial literacy and arithmetic skills
- typing speed of 45 wpm
- proficiency in Microsoft Office and Toast preferred
- ability to exercise confidentiality and discretion
Job Duties
- Maintain proper set-up of the dining room
- conduct daily roll call meetings with service staff
- supervise all service personnel in absence of outlet manager
- meet and greet guests and escort them to tables
- present menus to guests
- engage guests in friendly conversation to ensure satisfaction
- communicate guest requests to service staff and follow up
- maintain daily communication log book
- receive, record and arrange outlet reservations and special functions
- maintain accurate reservation system with all required details
- provide administrative support including personnel files and guest check deposits
- assist with food and beverage service as needed
- carry coffee pots and refill guests' cups
- use suggestive selling techniques
- perform special projects and other assigned responsibilities
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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