Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
competitive base salary
PTO
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
401k
Costco Membership
Bereavement leave
Management Contract Referral Program
Education Assistance
Employee rates at hotels
Monthly Cell Phone Stipend
Dry Cleaning Services
Executive Bonus Program
retention bonuses
Lead Share Program
associate recognition programs
Associate Referral Bonus Program
Job Description
Springboard Hospitality is a premier third-party hotel management company with over 30 years of rich experience in transforming lifestyle hotels across the United States, ranging from the tropical islands of Hawaii to the sunny tip of Florida. The company is known for its diverse and innovative team, which includes independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers, and community leaders. These dedicated professionals work together to create memorable guest experiences and meaningful impacts on people, properties, and communities. Springboard Hospitality places a strong emphasis on delivering exceptional service, fostering authentic human connections, and promoting exploration and discovery. The company has... Show More
Job Requirements
- High school diploma or equivalent
- minimum 3 months related experience
- basic knowledge of hospitality safety and security procedures
- strong customer service orientation
- effective English communication skills
- energetic and outgoing demeanor
- excellent interpersonal and organizational skills
- ability to follow directions accurately
- team player
- ability to multitask
- basic arithmetic and financial understanding
- typing proficiency
- computer literacy including Microsoft Office
- willingness to travel occasionally
- availability during regular business hours Monday to Friday with some weekend or holiday work as needed
Job Qualifications
- High school or equivalent experience
- 3+ months to one year of related experience
- advanced knowledge of computer software including Microsoft Office and Outlook preferred
- working knowledge of property safety and security procedures
- strong customer service and sales skills
- effective communication skills in English
- energetic and outgoing personality
- excellent interpersonal and organizational skills
- ability to follow directions with attention to detail
- team player capable of working under minimal supervision
- ability to multitask in a fast-paced environment
- basic financial literacy and arithmetic skills
- typing speed of 45 wpm
- proficiency in Microsoft Office and Opera preferred
- ability to exercise confidentiality and discretion
Job Duties
- Maintain proper set-up of the dining room
- conduct daily roll call meetings with service staff
- supervise service personnel in absence of outlet manager
- greet and escort guests to tables
- present menus and engage guests in friendly conversation
- communicate guest requests to appropriate staff
- maintain daily log book entries
- manage outlet reservations and special functions
- provide administrative support such as maintaining personnel files and filing menus
- assist with food and beverage service including refilling beverages
- apply suggestive selling techniques
- perform special projects as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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