Rising Star Casino Resort logo

Host/Hostess (Part Time) - L'Americain

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.20 - $24.00
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Work Schedule

Flexible
Split Shifts
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Benefits

Medical
Dental
Vision
voluntary life insurance
AD&D
Disability insurance
Volunteer time off
Ventra Program
401k with employer match
Paid Time Off
Tuition Reimbursement

Job Description

The Temporary is a distinguished dining establishment known for providing exceptional guest experiences through outstanding service and a welcoming atmosphere. Our company prides itself on creating memorable moments for guests by emphasizing a polished and professional environment, combined with attention to detail and personalized hospitality. As part of our commitment to excellence, our team members are empowered to create meaningful and warm interactions that contribute to the guest's overall satisfaction and loyalty to the brand. Our restaurant blends culinary expertise with a sophisticated ambiance, making it a sought-after destination for diners seeking not only quality food but also top-tier customer... Show More

Job Requirements

  • Must be able to obtain and maintain any necessary certifications and/or licenses as required by local gaming regulations
  • Ability to consistently greet and seat guests with a friendly and professional demeanor
  • Ability to perform opening and closing duties
  • Ability to maintain cleanliness and organization at the host area
  • Ability to communicate effectively with guests, management, and team members
  • Willingness to assist servers, bartenders, and server assistants to ensure smooth service flow
  • Must follow company policies, health, and safety regulations

Job Qualifications

  • Working knowledge of the systems used within our company including OpenTable and phone systems
  • Food and beverage knowledge
  • Ability to maintain professionalism and polite communication
  • Ability to work as part of a team and follow company policies
  • Capable of anticipating guest needs and providing excellent customer service
  • Preferably bilingual
  • Ability to obtain and maintain any necessary certifications and/or licenses as required by local gaming regulations

Job Duties

  • Consistently following established sequence of service to provide the highest level of service to our guests
  • Building and establishing a personal clientele through guest interaction, name/face recognition
  • Anticipating guests needs and responding appropriately
  • Greeting guests with eye contact, a smile, and a sincere welcome as soon as they enter the restaurant
  • Name usage whenever possible is key
  • Polite communication with guests regarding any delays or changes in their table or reservation
  • Sincere farewell with a smile
  • Performing all opening and closing duties daily, as assigned per shift
  • Maintaining cleanliness of host area and entrances to insure a positive first impression
  • Working as a team to insure the highest level of guest satisfaction
  • Following all policies and procedures set forth by the company
  • Following all health and safety regulations
  • Communicating effectively with management and team members alike
  • Maintaining the highest level of professionalism with both guests and team members
  • Utilizing OpenTable for reservations and walk ins to obtain guest info
  • Seating guests in a polite and efficient manner at a reasonable pace for service
  • Assisting servers/bartenders/server assistants when possible to keep the flow of the dining room moving
  • Responsible to comply with all managers and direct supervisor requests

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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