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Full House Resorts

Host/Hostess (Part Time) - L'Americain

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $24.00
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Work Schedule

Standard Hours
Fixed Shifts
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Benefits

Medical
Dental
Vision
voluntary life insurance
Disability insurance
Volunteer time off
Ventra Program
401k
Paid Time Off
Tuition Reimbursement

Job Description

The Temporary is a distinguished dining establishment recognized for its commitment to exceptional guest experiences and exemplary service standards. As a leading player in the hospitality industry, the organization prides itself on creating memorable dining moments by delivering outstanding service from the moment guests arrive until they depart. Known for its welcoming atmosphere, high-quality food and beverage offerings, and attention to detail, The Temporary continuously seeks to uphold a stellar reputation among its clientele.

This company operates primarily as a restaurant known for emphasizing excellent customer interaction, meticulous attention to guest needs, and maintaining a polished and professional environment. ... Show More

Job Requirements

  • Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations
  • Excellent communication skills
  • Ability to work in a fast-paced environment
  • Prior experience in hospitality or customer service preferred
  • Ability to work flexible hours including nights, weekends, and holidays
  • Strong interpersonal skills
  • Basic computer proficiency
  • Ability to manage multiple tasks efficiently
  • Professional appearance and demeanor

Job Qualifications

  • Bi-lingual a plus
  • Must possess a working knowledge of opening and closing procedures
  • Must possess food knowledge
  • Must possess beverage knowledge
  • Must be proficient with OpenTable
  • Must be familiar with phone systems
  • Must maintain highest level of professionalism
  • Strong communication and interpersonal skills
  • Ability to anticipate guest needs and provide exceptional customer service

Job Duties

  • Consistently following established sequence of service to provide the highest level of service to our guests
  • Building and establishing a personal clientele through guest interaction, name/face recognition
  • Anticipating guests needs and responding appropriately
  • Greeting guests with eye contact, a smile, and a sincere welcome as soon as they enter the restaurant
  • Name usage whenever possible is key
  • Polite communication with guests regarding any delays or changes in their table or reservation
  • Sincere farewell with a smile
  • Performing all opening and closing duties daily, as assigned per shift
  • Maintaining cleanliness of host area and entrances to insure a positive first impression
  • Working as a team to insure the highest level of guest satisfaction
  • Following all policies and procedures set forth by the company
  • Following all health and safety regulations
  • Communicating effectively with management and team members alike
  • Maintaining the highest level of professionalism with both guests and team members
  • Utilizing OpenTable for reservations and walk ins to obtain guest info
  • Seating guests in a polite and efficient manner at a reasonable pace for service
  • Assisting servers/bartenders/server assistants when possible to keep the flow of the dining room moving
  • Responsible to comply with all managers and direct supervisor requests

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location