Host/Hostess (Part-Time)

Jacksonville, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $12.00 - $16.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Job Description

TPC Sawgrass, situated in Ponte Vedra Beach, Florida, is renowned as the birthplace of the prestigious TPC Network and serves as the headquarters for the PGA TOUR. This world-class golf facility is widely recognized for hosting THE PLAYERS Championship on its iconic Stadium Course, one of two PGA TOUR championship courses on site. The Mediterranean-style clubhouse spans 77,000 square feet and offers an upscale, inviting atmosphere where PGA TOUR players, their families, executives, members, and guests enjoy an exceptional hospitality experience. Within the clubhouse, guests have access to multiple distinguished dining outlets, sophisticated banquet and meeting facilities, and an expansive... Show More

Job Requirements

High school diploma or equivalent education
At least 6 months previous similar experience in food and beverage service operations
Ability to stand and walk for extended periods
Ability to communicate effectively with players, members, and guests
Capability to work shifts based on business needs
Ability to handle cash and process payments accurately
Understanding of service standards and guest relations
Compliance with all applicable safety and health regulations

Job Qualifications

High school diploma or equivalent education
Basic knowledge of food and beverage service operational procedures as would normally be acquired through at least 6 months previous similar experience

Job Duties

Greet all arriving players, members and guests at assigned station in a pleasant manner making them feel welcome and at ease
Escort all arriving players, members and guests to their desired dining location, present menus and inform them of who their server will be
Promptly notify servers of newly seated tables to ensure prompt service to guests
Maintain constant contact with servers to ensure they are not behind and are able to provide the expected service level to all guests
Continually assess the dining room and make sure the seating chart is accurate based on open tables
Schedule dining reservations and arrange special services for players, members and guests as requested
Check answering machine to assure all reservations have been properly recorded and with complete guest information
Ensure that work stations are neat, clean, and properly set according to TPC standards, including podium, doorways, and dining room entryways
Participate in the continuous cleaning and up-keep of all food and beverage areas
Keep station stocked with required supplies at all times
Inspect all menus and ensure that all are current, clean and in good condition
Bid a fond farewell to all departing players, members, and guests thanking them for their visit
Inquire as to how their visit was and ask them to return
Advise supervisor of any special guests and department heads dining in restaurant
Advise supervisor of any member/guest complaints so they can be immediately and professionally resolved
Attend pre-shift meetings as requested by the supervisory staff
Expedite food and beverage items as needed
Serve only food and beverage items that meet strict standards, as outlined by the menu specifications work sheets
Use the proper garnishes, china, glassware and flatware for all food and beverages
Handle and count cash, make accurate change, record credit cards from guests, as well as member charges, as prescribed by standard operating procedures
Understand members and guests' comments and complaints and forward that information immediately to supervisor
Ensure that the Director of Food and Beverage and other supervisory staff is informed of members/guests who may be intoxicated
Any member/guest who is clearly intoxicated is not to be served
Set-up and break-down tables, chairs, display tables, theme decorations and other equipment as requested
Ensure compliance with operating guidelines as it relates to the R.A.M. or Tips programs and operating within all state and federal laws, rules, and regulations relating to alcohol, cigarette and tobacco division
Operate within all guidelines, policies, standards, and constraints as established by PGA TOUR Golf Course Properties, Inc. Ensure that service procedures are adhered to as outlined in the TPC Brand Standards
Special projects or other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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