Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
multiple benefit plans
Paid Time Off
401k
Opportunities for advancement
positive and respectful work environment
generous employee discounts
Community Volunteer Opportunities
complimentary parking
Colleague meal
Job Description
The Post Oak Hotel is the only Forbes Five-Star Hotel located in Texas, renowned for its luxury, elegance, and exceptional service. As a prestigious establishment, The Post Oak Hotel offers a unique blend of sophisticated style and Southern hospitality, creating an unforgettable experience for its guests. The hotel is committed to maintaining the highest standards in hospitality and customer service, which is reflected in every aspect of its operations, from accommodations and amenities to dining and guest interactions. The team at The Post Oak is composed of passionate and professional colleagues who are dedicated to delighting guests through curated and... Show More
Job Requirements
- High school diploma or equivalent
- 1-3 years of restaurant or hotel experience preferred
- previous hotel or luxury experience preferred
- ability to work flexible schedules including nights, weekends, and holidays
- physical capability to move, lift, carry, push, pull items weighing up to 25 pounds without assistance
- assist with heavier objects over 50 pounds
- stand, sit, or walk for extended periods
Job Qualifications
- Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity
- 1-3 years of restaurant or hotel experience preferred
- high school diploma or equivalent and/or experience in a hotel or a related field
- previous hotel experience, luxury or Forbes experience preferred
- ability to work flexible schedules, including nights, weekends and holidays required
- physical ability to perform duties including moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 25 pounds without assistance, assisting with heavier objects over 50 pounds, and standing, sitting, or walking for extended periods
Job Duties
- Move and arrange tables, chairs, settings and organize seating for groups with special needs
- ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item(s) that are part of the standard place setting
- check menus to ensure they are current, clean, plentiful, and wrinkle-free
- maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures
- monitor dining rooms for seating availability, service, safety, and well-being of guests
- be familiar with all standards of performance excellence, particularly relating to Forbes Five-Star service standards, and adhere to these standards throughout our guests' experience
- communicate additional meal requirements, allergies, dietary needs, and special requests to the colleagues
- complete closing duties, including restocking items, cleaning as needed, etc.
- report any maintenance problems, safety hazards, accidents, or injuries
- maintain confidentiality of proprietary information
- speak with others using clear and professional language, and answer telephones using appropriate etiquette
- be knowledgeable about The Post Oak and its services
- demonstrate solid interpersonal and communication skills
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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