Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.50 - $16.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k)
Life insurance
Retirement Plan
Job Description
Omni Louisville is a distinguished hotel nestled in the heart of downtown Louisville, Kentucky. This luxury establishment is a prominent landmark recognized for its unique architectural design featuring iconic glassy ends that shine vividly against the Louisville skyline. With 612 well-appointed rooms, the hotel offers expansive amenities including a rooftop bar and hotel pool, both designed to seamlessly integrate indoor and outdoor spaces, providing guests with spectacular views of the city. Omni Louisville is more than just a place to stay; it represents the spirit and character of Louisville, reflecting the city’s rich history and culture in every element of... Show More
Job Requirements
- Minimum 1 year experience hosting in a high volume restaurant
- Open Table knowledge preferred
- Previous cash handling experience
- Ability to clearly and pleasantly communicate in English with guests, management and co-workers
- Ability to handle stressful situations while maintaining a calm and welcoming demeanor
- Must be able to work a variety of shifts including weekends and holidays
- Must have STAR and Food Handlers certifications prior to start date
Job Qualifications
- Minimum 1 year experience hosting in a high volume restaurant
- Combinations of experience in customer service and food/beverage may be considered
- Open Table knowledge preferred
- Previous cash handling experience
- Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items
- Developed customer service skills with refined phone etiquette
- Professional appearance, high energy and the ability to naturally engage with guests
- Ability to handle stressful situations, while maintaining a calm and welcoming demeanor
- Ability to work cohesively with co-workers both within and outside of your department
- Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment
- Move, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance
- Requires frequent bending, reaching overhead and twisting
- Stand or walk for an extended period or for an entire work shift
- Must be able to work a variety of shifts, including weekends and holidays
- Must have STAR and Food Handlers certifications prior to start date
Job Duties
- Greet guests when entering the restaurant with a pleasant smile and superior customer service
- Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest
- Answer phone and record reservations for large parties
- Control high volume outside of restaurant
- Monitor dining rooms for seating availability, service, safety and well being of guests
- Assist servers when needed
- Thank every guest upon departure, invite them to return, and wish them a fond farewell
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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