Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
training programs
Employee assistance program
Job Description
Omni Louisville is a distinguished hotel brand that stands as a beacon of luxury and a vital component of downtown Louisville, Kentucky. The hotel embodies the unique spirit of the city by blending historical significance with modern design to create a truly immersive guest experience. This 612-room hotel tower is an architectural landmark visible across the Louisville skyline, featuring iconic glassy ends that sparkle in daylight and illuminate the night. Omni Louisville offers a multifaceted environment that caters to tourists, local residents, and business travelers alike, thanks to its thoughtfully integrated mixed-use spaces.
The location itself serves ... Show More
The location itself serves ... Show More
Job Requirements
- Minimum 1 year experience hosting in a high volume restaurant
- Combinations of experience in customer service and food/beverage may be considered
- Open Table knowledge preferred
- Previous cash handling experience
- Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items
- Developed customer service skills with refined phone etiquette
- Professional appearance, high energy and the ability to naturally engage with guests
- Ability to handle stressful situations while maintaining a calm and welcoming demeanor
- Ability to work cohesively with co-workers both within and outside of your department
- Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment
- Move, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance
- Requires frequent bending, reaching overhead and twisting
- Stand or walk for an extended period or for an entire work shift
- Must be able to work a variety of shifts, including weekends and holidays
- Must have STAR and Food Handlers certifications prior to start date
Job Qualifications
- Minimum 1 year experience hosting in a high volume restaurant
- Open Table knowledge preferred
- Previous cash handling experience
- Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items
- Developed customer service skills with refined phone etiquette
- Professional appearance, high energy and the ability to naturally engage with guests
- Ability to handle stressful situations while maintaining a calm and welcoming demeanor
- Ability to work cohesively with co-workers both within and outside of your department
- Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment
- Move, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance
- Stand or walk for an extended period or for an entire work shift
- Must be able to work a variety of shifts, including weekends and holidays
- Must have STAR and Food Handlers certifications prior to start date
Job Duties
- Greet guests when entering the restaurant with a pleasant smile and superior customer service
- Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest
- Answer phone and record reservations for large parties
- Control high volume outside of restaurant
- Monitor dining rooms for seating availability, service, safety and well being of guests
- Assist servers when needed
- Thank every guest upon departure, invite them to return, and wish them a fond farewell
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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